General Merchandise Cashier - Tulsa - DEFCON Powersports

    DEFCON Powersports
    DEFCON Powersports Tulsa

    2 days ago

    Description
    General Merchandise Cashier
    Job Objective: Provide prompt, courteous customer service.
    QUALIFICATIONS
    License(s)
    • Driver's License (DL)
    Skills
    • Read and comprehend instructions and information
    • Strong communication skills
    PHYSICAL REQUIREMENTS
    • Environment
    • Indoors - air-conditioned areas
    • Physical Movements
    • Standing - prolonged periods of time
    • Walking - on a regular basis
    • Bending/Twisting and/or Stooping - regular basis
    • Kneeling and/or Squatting - as required
    • Lifting 10 to 25 lbs - on a regular basis
    • Reaching and/or lifting overhead - on a regular basis
    • Climbing stairs - as required
    • Repetitive hand/finger movement - on a regular basis
    • Grasping/grabbing with hands - on a regular basis
    • Pushing / Pulling - as required
    GENERAL EXPECTATIONS
    • Devote himself/herself to ensuring customer satisfaction
    • Inquire about management, production, and quality requirements established by the company
    • Develop and maintain effective listening skills
    • Understand and follow company rules, policies, and expectations
    • Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
    • Understand business terminology and remain current with technology changes in products and service
    • Know and comprehend federal, state, and local requirements which govern the company's business
    • Attend company meetings as required
    • Participate in performance management
    • Uphold the company's non-disclosure and confidentiality policies and agreements
    • Follow lawful directions from supervisors
    • Interact well with others and positively influence employee morale
    • Work evening, weekend, and holiday work hours as required
    • Maintain a professional personal appearance
    JOB-SPECIFIC RESPONSIBILITIES
    • Offer an inviting atmosphere through friendly and polite gestures
    • Greet customers promptly and provide all customers with exemplary customer service
    • Ensure timely and precise cash register transactions, taking accurate credit card and cash payments for purchases
    • Maintain accurate cash drawer. Count register drawers at the beginning and end of the shift
    • Keep current customer mailing lists
    • Merchandise products for presentation on the showroom floor. Fold and hang merchandise as required. Attach sensors, labels, and price tags
    • Maintain the aesthetic appeal of merchandise displays to customers via dusting, cleaning, and stocking
    • Conduct telephone transactions courteously and promptly
    • Handle customer complaints sensibly using a pleasant attitude to satisfy customers and retain loyalty
    • Participate in periodic inventory of merchandise

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