IT Specialist - Mechanicsburg, PA, United States
1 day ago
Job description
DescriptionAre you looking for a new opportunity where you can leverage your IT expertise, support a collaborative team, and make a meaningful impact?
Overview:
Horizon Farm Credit is recruiting an experienced IT Specialist to join our Information Technology team. We have one position available, and the qualified candidate will work in our Mechanicsburg office. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required. This is a great opportunity to support technological initiatives that drive efficiency and innovation across our association.
Position Description:
As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training. You'll also provide onsite support to branch and administrative offices, manage system maintenance and installations, and ensure compliance with local security requirements. This role requires creativity, independence, and communication skills. You may also take the lead on association-wide IT initiatives.
Areas of Responsibility:
- Provide exceptional IT support to all end users across Horizon Farm Credit.
- Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution.
- Manage our centralized IT inventory.
- Administer and manage IT systems, including:
- Helpdesk software
- Security systems
- Print management systems
- Device management systems
- Other financial services software systems
- Develop training materials and communication plans for IT projects.
- Assist with hardware and software upgrades across the organization.
- Research and recommend new technologies to support strategic goals.
- Participate in association-wide initiatives and provide guidance to staff.
Education & Experience
Bachelor's degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area.
Requirements
- Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance.
- Strong willingness to learn and understand Horizon's functions and service provider core systems.
- Excellent customer service, communication, and organizational skills.
- Ability to work independently, prioritize tasks, and maintain confidentiality.
- Experience analyzing PC and network-related problems.
- Willingness to travel and occasionally work evenings/weekends.
- Ability to lift up to 15 pounds and sit for prolonged periods.
Who are we?
Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities.
What can we offer you?
We offer competitive compensation and benefits packages for full-time employees including:
- Medical insurance with dental and vision care options
- 401 (k) with significant employer matching
- Paid time off, holidays, and volunteer time to support work/life balance
- Tuition reimbursement and training opportunities
- Student loan reimbursement
- Leadership and career development opportunities
- Paid maternity and bonding leave
- Paid short-term disability
- Inclusive work environment
Salary Range: $68,200 - $84,000, depending on experience.
Equal Opportunity Employer including veterans and individuals with disabilities.
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