Fulfillment Specialist - Costa Mesa, United States - AMEN CLINICS, INC., A MEDICAL CORPORATION

    AMEN CLINICS, INC., A MEDICAL CORPORATION
    AMEN CLINICS, INC., A MEDICAL CORPORATION Costa Mesa, United States

    1 month ago

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    Description
    Job Description

    Job Description
    A fast paced, high volume

    fulfillment/distribution

    center for Dr. Daniel Amen's online store and Public Television pledge offerings.

    Fulfillment specialists are primarily responsible for processing and fulfilling customer orders, managing inventory levels and handling customer service shipping issues.


    Essential Duties & Responsibilities:
    Perform Morning Stocking Procedures, Daily Order Pulling and End of Day clean up each day- NO EXCEPTIONS
    Process and fulfill all daily internet, direct phone, Amen Clinic and event shipping orders the same day they are received unless otherwise noted by Director of Operations
    Process and fulfill purchase orders within 5-7 business days unless otherwise requested by the Director of Operations
    Maintain efficiencies by keeping fulfillment and warehouse product inventory and packing supplies stocked at all times according to set Stocking Rules
    Assist Lead in the management of products and supplies by ordering as needed and maintaining just the right amount on hand for daily processing
    Assist in handling all customer service shipping issues as they arise. Each business day must conclude with all issues resolved to the best of your ability
    Run end of day procedures for UPS and UPSMI
    Maintain a clean, orderly and safe work environment
    Assist in distributing customer returns and/or packages received to proper person/department
    Maintain confidentiality with sensitive customer information
    Other duties as assigned

    Qualifications, Knowledge, Skills & Abilities:
    1 year shipping and fulfillment experience
    1 year customer service experience
    Must possess strong organizational skills
    Must be able to prioritize and manage time efficiently
    Ability to work under deadline pressure with a sense of urgency
    Ability to work independently
    Excellent written and verbal communication skills
    Proficient with Microsoft Word and basic computer skills
    Must be able to drive and possess valid CA driver's license

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