Voice Engineer III with Security Clearance - Scott Air Force Base, United States - Federal IT Consulting

Description

Voice Engineer III at Scott AFB

Overview of position:
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible
for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on
the both unclassified and classified systems. This position is on-site and mission essential.

Responsibilities:

• Responsible for implementation and technical support of Cisco Unified Communications

related technologies

• 2nd and 3rd level support of existing systems
• Provide installation, transition, and cutover of components of the systems
• Provide all maintenance and documentation of ground equipment and systems on a

scheduled and unscheduled basis

• Test and Integration
• Gather trend analysis data on systems, and provide input for resource planning
• Provide real-time usable statistics to aid with troubleshooting
• Upgrades to all supported VoIP / UC systems
• Monitoring of Managed Services UC customers via 3rd party network monitoring software
• Review work/installation progress for accuracy, adherence to network design, and

conformance to telecommunications standards

• Perform other Voice technology-related duties as assigned

Experience/Skills:

• 5+ years as a Cisco Voice Engineer
• CUCM/Unified Communications
• Cisco Unity
• UCCX Scripting
• Routing/Switching

Education:

• BA/BS

Certifications:

• IAT II certification required
• CCNP Collaboration

Clearance:

• A Secret clearance is required to be considered for the position.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) and/or applicable certification(s) at the level

required by the client