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Ankeny

    Spa Coordinator - Ankeny, United States - Spavia Day Spa

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    Job Description

    Job DescriptionSpavia Spavia Ankeny is seeking a Spa Coordinator to join our team We are an independently owned and operated luxury day spa located in Ankeny, IA.

    Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without a strong, passionate, capable team.

    As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they're a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

    Why join the Spavia family
    • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
    • Competitive commission / bonus payout structure / employee benefits
    • We are family: giving, respectful, team atmosphere, and fun‬‬‬‬‬‬
    ResponsibilitiesSpa Coordinator Responsibilities
    • Greeting and assisting guests
    • Scheduling appointments and answering phones
    • Checking guests in and out and ensuring the accuracy of all transactions
    • Maintaining a beautiful spa, retail space, and reception area
    • Membership, spa boutique, and product sales
    • Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
    • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
    • Willingness to work as a team player to proactively support the spa's needs
    • Attention to detail in all aspects of spa coordinators responsibilities
    Required SkillsSpa Coordinator Requirements:
    • Minimum high school diploma.
    • Self motivated
    • Reliable, punctual, passionate and goal-driven
    • Professional, team player
    • Drug/alcohol free
    • Articulate speaker with an ability to multitask
    • Combined education and previous customer service / administrative and retail experience is strongly desired
    Job Type: Part or Full-Time positions available. Flexibility is a plus.

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