Customer Service Representative - Fort Myers, United States - Lee Health

    Lee Health
    Lee Health Fort Myers, United States

    1 month ago

    Default job background
    Description
    Location:City Center -3114 Cleveland AveFort Myers FL 33901

    Department: Rehabilitation Services - City Center Pediatrics

    Work Type: Full Time

    Shift: Shift 1/7:30:00 AM to 6:00:00 PM

    Minimum to Midpoint Pay Rate:$ $18.75 / hour

    Summary
    • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
    • Monday to Friday / 5,8-hour shifts that will range between 7:30:00 AM to 6:00:00 PM
    The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

    Requirements

    Educational Requirements

    Degree/Diploma Obtained
    Program of StudyRequired/
    Preferredand/or
    High School Diploma or Equivalent
    Required

    Experience Requirements

    Minimum Years Required
    Area of ExperienceRequired/
    Preferredand/or
    Less than 1 Year
    Clerical/AdministrativeRequiredand

    InsurancePreferredor

    Customer ServicePreferred
    Additional Requirements
    1-2 years prior experience required for Lee Health Solutions.
    State of Florida Licensure Requirements

    Licenses
    Required/
    Preferredand/or
    Not Required

    Certifications/Registration Requirements

    Certificates/Registrations
    Required/
    Preferredand/or

    Additional Requirements
    Basic Life Support (BLS) may be required at some locations within 90 days of hire.
    US:FL:Fort Myers