Floating Customer Service Representative - Bradford - Bar Harbor Bank & Trust

    Bar Harbor Bank & Trust
    Bar Harbor Bank & Trust Bradford

    1 week ago

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    Description

    Bar Harbor Bank & Trust is seeking a full-time Floating Customer Service Representative for our Claremont, New Hampshire branch. This role will cover additional locations as needed, with 40 hours of work per week.


    The Customer Service Representative serves as the primary point of contact for customers, playing a critical role in Bar Harbor Bank & Trust's success. Representatives build trusted relationships by supporting customers with their day-to-day financial needs and providing exceptional service.


    We strive to provide a supportive environment that recognizes employee contributions. If you thrive in a fast-paced, collaborative setting, consider this opportunity for a Floating Customer Service Representative in our Claremont, New Hampshire branch.


    Responsibilities:

    • Assist customers in identifying their financial needs and recommend relevant products and services.
    • Identify opportunities to refer customers for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
    • Gain knowledge of the banking industry and contribute toward meeting branch goals in various categories.
    • Build trusting relationships with individuals in the communities we serve.
    • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
    • Provide exceptional customer service, resolve inquiries effectively, and follow up with customers.

    About the Role:

    This position focuses on developing general banking knowledge and mastering routine transactions, including account opening. A passion for customer service and experience with Windows are essential for this role.


    Our Culture:

    We prioritize building a strong culture and higher purpose, recognizing its impact on employee satisfaction and long-term success. Our six Brand Behaviors guide our actions and decisions:

    • Positivity: Create a rewarding and exciting place to work.
    • Communication: Share information clearly and quickly to build great relationships.
    • Teamwork: Build great teams to make positive things happen.
    • Initiative: Value innovation and fresh thinking to continually improve the customer experience and team development.
    • Professionalism: Treat others with care and respect, promoting real trust.
    • Quality: Ensure the highest quality standards are maintained in everything we do.

    What We Offer:

    Bar Harbor Bank & Trust provides competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, a 401(k) plan, paid vacation and sick time, a wellness program, continuing education benefits, and more.


    As an Equal Opportunity Employer, Bar Harbor Bank & Trust values diversity and promotes inclusivity in all aspects of employment.


    Please note that employees who have access to compensation information cannot disclose it to individuals without authorization, except in specific circumstances.

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