Sr. AI Solutions Engineer, Office of the Chief of Staff - Austin - realtor

Description

Recognized as the No. 1 site trusted by real estate professionals, has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

) is looking for a Sr. AI Solutions Engineer to turn business challenges into practical AI solutions. You will collaborate with teams to uncover pain points, build rapid prototypes, and coach colleagues so they can extend what you start. Your work will span three of our internal AI tracks: Assist (knowledge copilots), Automate (workflow agents), and Compose (low-code apps). If you thrive on analyzing problems, building hands-on solutions, and teaching others, this role is for you. Join us as our newest Sr. AI Solutions Engineer, and help change the world of real estate, one home at a time.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.

Top Reasons to Apply:

• Pioneer a first-of-its-kind role at – Shape the future of AI developer productivity by building the foundational systems, tools, and workflows from the ground up.
• Drive AI adoption and learning across the company – Help design, teach, and scale AI best practices that will empower teams across Product, Engineering, and Ops.
• Make a big impact while leveling up your own skills – Contribute meaningfully to 's AI strategy and enjoy continuous learning opportunities in one of tech's fastest-moving spaces.

What You'll Do:

• Discover and design - Interview stakeholders, map workflows, estimate impact, and choose whether Assist, Automate, or Compose is the right fit, using discovery templates in Miro.
• Prototype Assist solutions - Stand up knowledge copilots with Glean Search and Assistant, Gemini for Workspace, or Ema, including prompt libraries and retrieval configs.
• Prototype Automate solutions - Build agentic workflows with Glean Agents, Ema, Retool Agents, Vertex AI Agent Builder, or Zapier AI actions, then harden the winners into production.
• Prototype Compose solutions - Create low-code apps with Copilot Studio visual flows, Retool UI builder, Vertex Agent Builder canvas, or Replit Agent chat-to-app, and hand off runbooks to business owners.
• Teach and evangelize - Produce AI flight-school decks, hands-on labs, prompt cheat sheets, and run office hours so project managers, analysts, and ops teams can build confidently.
• Measure and iterate - Track adoption, demo outcomes at town halls, and feed lessons into the next solution cycle.

What You'll Bring:

• Experienced in stakeholder discovery, process mapping, and turning requirements into clear AI use cases.
• Hands-on with Assist and knowledge retrieval tools such as Glean, Gemini, Copilot, or Ema and able to fine-tune retrieval settings.
• Comfortable with Automate tooling like Glean Agents, Vertex AI Agent Builder, Retool Agents, or Zapier AI and can chain steps across APIs.
• Proficient in Compose tooling such as Copilot Studio, Retool, Replit, or similar low-code builders, and eager to prototype.
• Skilled at crafting and refining LLM prompts, evaluating outputs, and explaining basics to newcomers.
• 3-5 years of experience with data and APIs (SQL, REST, JSON, CSV), and able to integrate them into AI workflows.
• Bachelor's degree in Computer Science/Engineering or related field or related experience
• Natural educator who has led workshops or produced self-serve guides that stick.
• Iterative by nature, quick to test, learn, and refine without needing a formal CS degree.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Do the best work of your life at

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation—the core that drives us passionately forward. At , you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, will provide reasonable accommodations for otherwise qualified disabled individuals.

Do the best work of your life at

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At , you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, will provide reasonable accommodations for otherwise qualified disabled individuals.