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    Front Office Team Member - Memphis, United States - Heartland Dental

    Heartland Dental
    Heartland Dental Memphis, United States

    1 week ago

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    Description
    Job Details

    Req ID: 89927

    Supported Practice:

    Prestige Dental Care Category:
    Business Assistant Location: 3267 Hacks Cross Rd, Memphis, TN 38125 Years of Experience: 2-3 years


    Position Summary:
    Why Heartland Dental?


    Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.

    As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.


    Supporting our front office as a Front Office Team Member with Prestige Dental Care, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

    A minimum of 2 years of experience in a medical or dental office setting is required for consideration for this position

    More about the role


    • Greet and welcome patients as they enter the office to create a great first impression of our team
    • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
    • Utilize Dentrix for patient scheduling and records
    • Schedule and confirm appointments for multiple providers in the office
    • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
    • Post insurance and patient payments and process accounts receivables
    • Review treatment plan fees and payment options with patients
    • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
    What You'll Gain


    • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
    • Front loaded education and training, providing you the opportunity to develop to your full potential
    • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
    About Prestige Dental Care

    Prestige Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.


    • Join a 15 person team that thrives on collaboration, communication, and community
    • An office with modern technology and equipment put in to place to better serve our team members and patients
    • An office with a family oriented environment that make coming to the office a fun and enjoyable experience
    Minimum Qualifications


    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
    • 2 years of experience in a medical or dental front office setting
    • 2 years of experience with medical or dental insurance billing
    • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
    Preferred Experience


    • 3+ years of experience in a dental or medical setting
    • 3+ years of experience with insurance billing and accounts receivable
    • Dentrix or other dental software experience

    Physical Requirements:

    • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
    • Prolonged periods sitting at a desk and working on a computer
    • Must be able to lift up to 15 pounds at times
    • Availability to attend virtual training sessions (or in-person) periodically throughout the year
    Who is Heartland Dental?


    As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices.

    Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies.

    With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

    At Heartland Dental, we're committed to living our core values which promote diversity and inclusion.

    We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

    Apply

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