cdl manager - , OK, United States - Transforce

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    Description
    Job Posting Title

    CDL Manager

    Agency

    640 SERVICE OKLAHOMA

    Supervisory Organization

    Service Oklahoma

    Job Posting End Date (Continuous if Blank)

    Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

    Estimated Appointment End Date (Continuous if Blank)

    Full/Part-Time

    Full time

    Job Type

    Regular

    Compensation

    The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

    This position has an annual rate of $$70,000.00.

    Job Description

    AGENCY SUMMARY

    The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

    The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee's Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

    POSITION SUMMARY

    Assigned responsibilities involving the direction or supervision of programs related to the delivery of agency services on a statewide basis. This includes the supervision of staff in providing a variety of services and assistance to Oklahoma citizens, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principal operations of the agency. Responsibilities involving providing direction and guidance for program services or operations and coordinating program functions and activities within the CDL division.

    POSITION RESPONSIBILITIES

    The job duties of this position may include responsibilities listed below.
    • Oversight of the CDL program for the SDLA.
    • Manage division supervisors, lead, auditors, and examiners assigned to the division.
    • Manages the Third-Party Examiner Program consisting of 34 TPE's.
    • Manage the Commercial Truck Driving Schools licensing.
    • Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal regulations and state statutes.
    • Participates in program analysis, including the analysis of problems and needed services.
    • Reviews and analyzes information from reviews and projects for immediate and long-range program development.
    • Advises subordinate program staff and other interested groups of the proper interpretation and application of federal regulations, state statutes, agency rules and policies.
    • Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness.
    • Develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.
    • Conduct training classes for TPE's and Examiner personnel to comply with Federal Regulations requirements.
    • Develops and maintains sound personnel policies and practices.
    • Create job descriptions for the CDL Division
    • Review background check returns for all prospective Service Oklahoma employees, Designated Examiners, Class D Commercial Drive School Instructors, prospective Galt employees.
    • Communicate with FMCSA, AAMVA, DPS, and OHP personnel regarding Commercial Driver License issues or requests.
    • Represent Service Oklahoma at FMCSA, AAMVA, Legislative and other entities as directed or requested.
    • Reply and respond to inquires via email or phone
    • Submit correspondence to downgrade current CDL holders as needed.
    KNOWLEDGE, SKILLS, & ABILITIES
    • Knowledge of federal regulations, state statutes regarding commercial driver licenses requirements, and medical aspects.
    • Skills and Abilities required at this level include knowledge of federal and state laws and regulations relating to the administration of assigned program.
    • Knowledge of the principles, methods and practices of the program being administered; of the organization, development, and administration of the program for which responsibility is assigned; and of supervisory principles and practices.
    • Extensive knowledge of CDL Knowledge and Skills Testing requirements as defined in Federal Regulations and Oklahoma Administrative Code.
    • Ability to make sound decisions under pressure and resolve conflicts effectively.,
    • Strong leadership, organizational and communication skills.
    LEVEL DESCRIPTORS

    Specialist
    • The Specialist is an entry-level position where employees are responsible for performing various routine duties related to CDL functions. Duties will vary according to the section in which the position is located and the needs of CDL Division.
    Lead Specialist
    • The Lead Specialist is an advance-level position where employees are assigned responsibilities as a lead worker or team leader. Duties include planning and coordinating work activities, training staff, and managing and creating scheduled reports.
    EDUCATION & EXPERIENCE

    Specialist
    • A Degree in any field / specific field,
    • OR equivalent combination of education and experience.
    Lead Specialist
    • A Degree in any field / specific field, PLUS 2-3 year of CDL experience,
    • OR equivalent combination of education and experience.
    PREFERENCE

    SPECIAL REQUIREMENTS
    • The schedule for this position may require flexibility, including some weekends and overtime, based on the needs of the agency. This position is not eligible for telework.
    • The schedule for this position may require flexibility, including some weekends and overtime, based on the needs of the agency. Telework may be required based on the needs of the agency. If applicable, the selected applicant must be willing and able to work on-site and telework at an off-site location, generally in the applicant's home. The selected applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.
    • This position may require travel. The selected applicant must have reliable transportation and be willing and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma Driver License is also required.
    • This position works in a comfortable office setting with a computer for a large percentage of the workday.
    • This position works in a storefront setting with a large percentage of the workday spent on the store floor. The noise level in the work environment is usually mild but will depend on customer traffic in the store.
    • This position requires employees be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed.
    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Equal Opportunity Employment

    The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

    Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.