receptionist - Merrimack, NH, United States - Campers Inn RV

Description

Campers Inn RV is looking for a Receptionist. This role is responsible for providing an excellent first impression of Campers Inn by achieving and sustaining a high level of hospitality, customer satisfaction, and loyalty.

At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers and partners, and the industry's innovation leader and positive disruptor. Positioned for global growth, we are the most respected brand in the business, creating value with all of our dealerships by providing career opportunities for our employees and making our communities better. We are guided by our company's values of Integrity, Teamwork, Continuous Improvement and Corporate Sustainability, at all levels and in all areas of both our business and individual work decisions and actions.

Established in 1966 by Art and Fran Hirsch, Campers Inn RV has grown to become the Nation's Largest Family-Operated RV Dealership with over 27 locations in 15 states. Established on the principle that every customer deserves to be treated fairly and with respect, we focus on providing 5-star customer service to everyone who walks through our doors. Since 2010, Campers Inn RV has been consistently named Top 50 RV Dealership in the U.S. and was recently named, by RVBusiness, one of the Top 5 Blue Ribbon RV Dealerships.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare planto all full-time employees (30+ hours/week), including:
  1. Major Medical Insurance
  2. Dental Insurance
  3. Vision Insurance
  4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
  5. Employee Assistance Program (EAP)
  6. Paid Time Off
  7. Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable
• Greets and directs visitors to the company
• Takes and retrieves messages for various personnel
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
• Keeps customer lounge and reception areas clean and ensure refreshments are available
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as photocopying, faxing, filing and collating, keeping customers area(s) clean and organized

Qualifications

• Education:
  1. High School Diploma or equivalent is required
• License & Certifications:
• Experience:
  1. A minimum of one year experience preferred.
  2. Experience in RV or automotive dealership environment is preferred.
• Abilities:
  1. Exceptional interpersonal and telephone skills
  2. Effective verbal and written communication skills
  3. Ability to multi task in a fast paced environment
  4. Professional personal presentation
  5. Customer service orientation
  6. Information management
  7. Organizing and planning
  8. Attention to detail
  9. Reliability
  10. Proficiency in MS office
  11. Knowledge or ability to learn company system applications, such as Systems2K and other applicable software
  12. Ability to bed or sit for long periods of time
  13. Ability to be able to reach above shoulders and lift a minimum of 50 pounds
  14. Ability to work in a climate-controlled environment
  15. Ability to continuously engage in visual activities, such as use of computer, files, and reports

Camper's Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper's Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.