Director of Club Operations - Fort Lauderdale, United States - Pier Sixty Six

Description

Overview:

South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room and most importantly a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic and polished hospitality enthusiasts eager for growth and stardom to join our team, and enjoy highly competitive wages, comprehensive benefits and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Director of Club Operations to join our Pier Sixty-Six Resort opening team

Reporting into the Club General Manager you will take the lead in project managing the opening of this incredible Private Members Club at Pier Sixty-Six Resort. This role functions as the strategic business leader of the Members Club food and beverage/culinary operation, including the Signature Restaurant, Members' Lounge and VIP Pool & Bar. This position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brands target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.

• Handpick, train, supervise, counsel, and discipline an exceptional team, handcrafted to uphold the unparalleled standards of Pier Sixty-Six Private Club.
• Conduct inspiring pre-shift and department meetings, sharing information to the team members, including updates on esteemed member and guest arrivals, exclusive benefits, reservations, and menu offerings.
• Direct team with precision and finesse, skillfully crafting schedules and meticulously assigning work assignments, ensuring optimal efficiency in every aspect of the club's operations.
• Spearhead the profitability of the Pier Sixty-Six Private Club by implementing controls over food, beverage, and labor costs, while monitoring the club's budget to ensure seamless operations with a goal to surpass revenue targets and optimize labor expenses.
• Maintain par stock levels by expertly calculating inventory, skillfully ordering, retrieving, and stocking products.
• Continuously evaluate the cost-effectiveness of all operational elements, implementing innovative measures to enhance profits and drive savings.
• Navigate the club's expansive premises and kitchen areas by monitoring and promptly rectifying any deviations from food quality and service standards.
• Carefully assess temperatures, judge appearance and taste, and verify adherence to preparation methods, ensuring the consistent delivery of excellence.
• Provide invaluable guidance for improvement, implementing necessary adjustments to maintain the highest standards of consistency.
• Immerse yourself in the pulse of owner and member satisfaction, regularly reviewing and evaluating their experience at the Pier Sixty-Six Club.
• Recommend and implement groundbreaking marketing and operational policies and procedures, continually adapting to meet the ever-evolving demands and trends of the market.
• Investigate and resolve any concerns regarding food quality and service, radiating warmth and positivity as you engage with members and guests.
• Uphold an unwavering commitment to compliance, meticulously ensuring adherence to all policies and procedures governing the Pier Sixty-Six Club.
• Remain vigilant in upholding local, state, and federal laws and regulations, as you cultivate a culture of cleanliness and impeccable sanitation in all work and service areas.
• Champion innovation as you actively contribute to the development, implementation, and marketing of captivating new menu offerings, designed to surpass the expectations of our members and guests.
• Create and uphold comprehensive standard operating procedures for the pools, decks, lounge chaise chair set-ups, and all food and beverage areas, ensuring a seamless and elevated experience.
• Master the art of staff scheduling, deftly crafting weekly plans that harmonize the needs of all Pier Sixty- Six Private Club positions, optimizing efficiency while maintaining a harmonious work-life balance.
• Exhibit unwavering dedication to providing a luxurious experience by collaborating seamlessly with ancillary departments, orchestrating a symphony of excellence that transcends expectations at the Pier Sixty-Six Club.

The ideal candidate will be:

• A High School graduate or equivalent experience.
• Educated with a 4-year college degree in Hotel and Restaurant Management, preferred.
• Experienced with at least 3-5 years in a senior management role in the Restaurant/Hospitality industry, preferably as General Manager or above.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort