- Oversee daily operations across all offices, ensuring seamless coordination, scalability, and alignment with strategic goals.
- Manage HR functions including recruiting, onboarding, retention, and performance management, while planning future HR initiatives.
- Partner with department heads to align staffing with strategic priorities and maintain high-performing teams.
- Direct facilities management, vendor partnerships, and operational logistics, while identifying innovation opportunities to enhance efficiency and collaboration.
- Standardize workflows, optimize client intake, and lead initiatives to improve internal coordination and service delivery across all offices.
- Implement and adopt technology solutions to enhance efficiency, collaboration, and client service, while partnering with CFO/CIO on data integration and performance tracking.
- Partner with the CFO and firm leaders to manage budgeting, forecasting, pricing, and profitability, while ensuring strong cash flow and scalable operational planning.
- Develop and execute staffing and capacity plans, control operational expenditures, and deliver clear financial and performance reporting to senior leadership.
- Support the CLO and CCO by aligning operational policies with risk management, monitoring legal and regulatory compliance, and enforcing standards across HR, safety, and administrative functions.
- Executive operational leadership experience in professional services or law firms, with a track record of scaling organizations ($100M+ revenue).
- Strong strategic planning and execution abilities, translating firm-wide goals into systems, processes, and staffing that support growth across multiple offices.
- Expertise in operational oversight, including HR, finance, technology, facilities, vendor management, workflow optimization, and technology integration.
- Exceptional leadership and communication skills, able to collaborate effectively with attorneys and executives in a fast-paced, growth-oriented environment.
- The firm has main offices in Boca Raton, FL and Providence, RI, we would be looking for local candidates only or people who are willing to relocate to these areas.
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Chief Operating Officer - Providence - KLR Executive Search Group LLC
Description
KLR Executive Search Group is proud to partner with a full-service business law firm to identify a commercially savvy, Chief Operating Officer (COO) to manage daily operations and lead the execution of the firm's growth strategy. This leader will translate strategic goals into scalable systems, policies, and staffing models across multiple offices, ensuring the firm has the infrastructure needed to support continued expansion. The COO will partner closely with practice and department leadership, oversee modernization initiatives, and drive cross-office alignment as the firm continues toward long-term growth targets. Ideal candidates will have experience scaling organizations ($100M+ revenue), ideally within professional services or law firms, and a track record of operational excellence. Ideally, this position will be hybrid and based out of the firm's Boca Raton, FL or Providence, RI offices.
Core Responsibilities:
Operational Leadership
Technology & Process Innovation
Financial Management and Resource Allocation
Risk and Compliance Support
Qualifications:
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Chief Operating Officer
Only for registered members Providence
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Chief Operations Officer
Full time Only for registered members Pawtucket
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Chief Operating Officer
Only for registered members Cranston, RI
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Chief Operations Officer
Only for registered members Pawtucket, RI, US
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fac & operations officer (jud)
Full time Only for registered members Cranston
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President and Chief Operating Officer
Only for registered members Warwick, RI
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President and Chief Operating Officer
Only for registered members Warwick
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Office & Operations Coordinator
Only for registered members East Greenwich, Rhode Island, , United States
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President and Chief Operating Officer
Only for registered members Warwick, RI
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Office Operations Associate
Only for registered members Brockton, MA
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Chief Financial and Operations Officer
Only for registered members Canton
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Office & Operations Manager – Wellness Practice
Only for registered members Medfield, MA
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Executive Assistant to the Chief Operating and Nursing Officer
Full time Only for registered members Woonsocket
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Executive Assistant to the Chief Operating and Nursing Officer
Only for registered members Woonsocket, RI
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Office Manager
Only for registered members Providence
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Office Manager
Only for registered members Providence
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Office Manager
Only for registered members Providence
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Front Office Manager
Only for registered members Providence
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Front Office Manager
Only for registered members Providence
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Bookkeeper / Office Support
Only for registered members Providence