Intake Coordinator - Town and Country - Mercy

    Mercy
    Mercy Town and Country

    2 days ago

    $48,000 - $72,000 (USD) per year *
    Description
    Find your calling at Mercy

    Job Profile Summary
    This job involves assisting with the home health and hospice intake, screening, and evaluation process.

    Acts as a liaison between Mercy at Home and Mercy Health Center by interacting and developing relationships that promote the continuum of care.

    Screens patients for the appropriateness of home health or hospice care. Educates patients/families, physicians, and coworkers on the rules and regulations of home health and hospice. Facilitates with finding other home health agencies if the patient does not qualify for Mercy - Home Health. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


    Position Details:
    Intake Coordinator - Registered Nurse (Home Care or Hospice)


    Location:
    Mercy Riverport Specialty Pharmacy


    Schedule:
    Full‑time, 40 hours/week (Monday-Friday)

    Overview

    The Intake Coordinator RN supports the home health and hospice intake, screening, and evaluation process.

    This role serves as a key liaison between Mercy at Home and Mercy Health Center, building relationships that strengthen the continuum of care.

    The RN screens patients for the appropriateness of home health or hospice services, educates families and clinical partners on eligibility requirements, and helps connect patients to alternative agencies when Mercy is not the appropriate provider.

    All responsibilities are performed in alignment with Mercy's mission, values, and service standards.

    Key Responsibilities

    Care Coordination & Patient Screening

    Screen patients for home health or hospice eligibility upon receipt of physician orders.
    Provide patients with the "right of choice" list to support informed decisions regarding home care agencies.
    Communicate with care management, social services, and discharge planning teams to ensure a smooth transition of care.
    Obtain home health admission orders from attending physicians.
    Share anticipated DME and clinical needs with the Intake Coordinator prior to admission.
    Collaborate with Care Management regarding patient level of care and home health/hospice appropriateness.

    Assist in locating alternate home health agencies when Mercy cannot accept a patient or when criteria are not met (e.g., beyond the 40‑mile radius).

    Educate referral sources—including care management and physicians—on home health and hospice admission requirements.

    Information Flow & Communication

    Receive and route calls from all sources courteously and efficiently.
    Assist office staff with arranging DME and required medical equipment.
    Maintain clear, professional communication to ensure patient care needs are met.
    Participate in discharge planning meetings to support continuity of care.
    Maintain open communication with Mercy at Home regarding capacity and admission ability.
    Foster a positive communication environment with patients, families, and colleagues.
    Preserve confidentiality of patient health information per HIPAA and Mercy policies.
    Use constructive problem‑solving skills when interacting with patients, families, and coworkers.

    Physician Order Management

    Communicate with physicians to obtain complete or clarifying orders.
    Educate physicians on home health and hospice admission criteria when needed.
    Transmit physician orders accurately to Mercy at Home staff through appropriate technology platforms.

    Information Systems & Documentation

    Utilize ECIN software effectively for referral management.
    Maintain working knowledge of all MHC and MAH software systems.
    Demonstrate accurate, professional communication—verbal, written, and electronic—in alignment with organizational standards.

    Professional Practice & Organizational Support

    Cross‑train to support office staff as needed.
    Maintain an organized and efficient work environment.
    Attend at least 90% of staff meetings.
    Complete all mandatory and recommended education.
    Maintain competency in required functions and complete annual evaluations.
    Contribute to department growth through participation in committees, task forces, and special projects.
    Serve as a role model and preceptor for new staff, students, or visitors.
    Set and review annual individualized educational goals.

    Clinical Nursing Responsibilities

    Maintain an active RN license and provide renewal documentation to HR.
    Demonstrate professional conduct consistent with nursing standards of practice.
    Integrate current, research‑based clinical information into practice.
    Demonstrate knowledge of the needs and behaviors of patients across age groups: neonatal, pediatric, adult, and geriatric.
    Complete required documentation according to home health policies and timelines.
    Complete orientation and annual competency checklists.

    Qualifications

    Required

    Licensure:
    Registered Nurse (RN) in the state of practice

    Experience:
    Clinical experience in a healthcare or hospice setting


    • Skills:
    Proficiency with Microsoft Office applications (especially Word and Excel)
    Exceptional communication and customer service skills
    Ability to manage multiple tasks simultaneously

    Preferred

    Experience in home care or hospice
    Experience with complex scheduling

    Why Mercy?


    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    By applying, you consent to your information being transmitted to the Employer by SonicJobs.
    See Mercy Terms & Conditions at

    and Privacy Policy at

    and SonicJobs Privacy Policy at

    and Terms of Use
    * This salary range is an estimation made by beBee
  • Work in company

    Intake Coordinator

    Mercy

    Find your calling at Mercy · Job Profile Summary · This job involves assisting with the home health and hospice intake, screening, and evaluation process. Acts as a liaison between Mercy at Home and Mercy Health Center by interacting and developing relationships that promote the ...

    Town and Country $48,000 - $72,000 (USD) per year

    2 days ago

  • Work in company

    Intake Coordinator

    Only for registered members

    We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. · ...

    Spokane, WA

    1 month ago

  • Work in company

    Intake Coordinator

    Only for registered members

    Responsible for triage of new patients for appropriate level of scheduling. · Uses computer to enter patient information into the EMR in an accurate and timely manner. · Participates in positive and effective communication; demonstrates flexibility of change as required, promotes ...

    Spokane

    1 month ago

  • Work in company

    Intake Coordinator

    Only for registered members

    Shriners Children's is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. · ...

    Spokane Part time

    1 month ago

  • Work in company

    Behavioral Health Care and Intake Coordinator

    Only for registered members

    A full-time Behavioral Health Care and Intake Coordinator position is available at an outpatient mental health and substance use disorder treatment agency. · ...

    Spokane, WA

    1 month ago

  • Work in company

    Adolescent Behavioral Health Care and Intake Coordinator

    Only for registered members

    Full time (35 hour work week) Behavioral Health Care and Intake Coordinator position available at outpatient mental health and substance use disorder treatment agency. Position is responsible for coordination of care for Medicaid-insured behavioral health clients and for manageme ...

    Spokane, WA

    1 week ago

  • Vetted is seeking a RN - Home Health for a travel job in Town and Country, Missouri. · Must have 2+ years of experience. · This contract pays approximately $14,408/month gross. · Assignment details: · Contract length: 13 weeks · Shift length: 8 hour shifts · Hours per week: 40 · ...

    Town and Country

    1 week ago

  • Vetted is seeking a RN - Home Health for a travel job in Town and Country, Missouri. · Must have 2+ years of experience. · This contract pays approximately $14,665/month gross. · Assignment details: · Contract length: 13 weeks · Shift length: 8 hour shifts · Hours per week: 40 · ...

    Town and Country

    1 week ago

  • Work in company

    Medical Receptionist/Client Coordinator

    Only for registered members

    We are seeking a new team member to work in our front office as a medical receptionist and client coordinator. · ...

    Spokane, WA

    2 weeks ago

  • Work in company

    Operations Manager

    Only for registered members

    We are seeking someone passionate about regional agriculture and who is excited to contribute to a fast-paced, evolving company. We are searching for someone who will take leadership over their responsibilities, and bring focus, consistency, and excellent customer service to thei ...

    Spokane, WA $65,000 - $120,000 (USD) per year

    1 day ago

  • Work in company

    Operations Coordinator

    Only for registered members

    We are seeking someone passionate about regional agriculture and who is excited to contribute to a fast-paced, evolving company. We are searching for someone who will take leadership over their responsibilities, and bring focus, consistency, and excellent customer service to thei ...

    Spokane, WA

    1 month ago

  • Work in company

    Patient Care Coordinator

    Only for registered members

    We are looking for a person who is organized and thrives in a fast-paced environment, while collaborating well with team members and providing a high level of customer service to our patients. · ...

    Spokane, WA

    1 month ago

  • Work in company

    Patient Experience Coordinator

    Only for registered members

    Date posted: October 29, 2025 · Pay: $ $24.00 per hour · Job description: · Patient Experience Coordinator · In search of THE NEW "FACE" OF OUR DENTAL OFFICE · (a.k.a the best "in-person" customer service person the world has ever known) · **Dental office experience is not requir ...

    Spokane, WA $45,000 - $80,000 (USD) per year

    4 days ago

  • Work in company

    Health Coordinator

    Only for registered members

    If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services. · We are currently looking for a Health Coordinator with a passion for human services. This is an exci ...

    Spokane, WA

    1 month ago

  • Work in company

    Health Coordinator

    Only for registered members

    If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services · We are currently looking for aHealth Coordinator (Swing-Shift)witha passion for human services. This ...

    Spokane, WA $45,000 - $80,000 (USD) per year

    2 weeks ago

  • Work in company

    Eligibility Specialist

    Only for registered members

    The Eligibility Specialist performs various day-to-day functions associated with assisted housing. · ,Interviews applicants and participants · Conducts briefings and orientations · ...

    Spokane, WA

    1 month ago

  • Work in company

    Advocate

    Only for registered members

    The Advocate supports survivors participating in both Puerto Seguro (Housing) and Mente y Corazón (DV/SA) programs. · Provide trauma-informed and advocacy-based support. · Conduct intakes, risk assessments,psycho-education and needs evaluations. · ...

    Spokane, WA

    1 month ago

  • Work in company

    Client Lead-Talent Acquisition

    Only for registered members

    The Client Lead, Talent Acquisition is the strategic partner and single point of contact for designated client groups, accountable for end-to-end hiring delivery, stakeholder engagement, and continuous improvement of recruitment outcomes and candidate experience. · ...

    Spokane, WA

    1 month ago

  • Work in company

    WCS - Resident Assistant (PT^)

    Only for registered members

    The Resident Assistant is responsible for supervising all aspects of client services and house management within the Crisis Shelter for Women and Children. · ...

    Spokane, WA

    1 month ago

  • Work in company

    WCS - Resident Assistant

    Only for registered members

    The Resident Assistant is responsible for supervising client services and house management within the Crisis Shelter for Women and Children. · Ensure management of Crisis Shelter remains in accordance with UGM and site-specific central policies and procedures. · ...

    Spokane, WA

    1 month ago

Jobs
>
Intake coordinator
>
Jobs for Intake coordinator in Town and Country