Branch Manager Auburn, MA Branch - Oklahoma City, United States - SG Torrice

Description

**Branch Manager

Auburn, MA Branch**Sep 8, 2021

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Branch ManagerAuburn, MA

Position Overview
S. G. Torrice Company is currently seeking a Branch Manager to join our team.

Reporting directly to the Vice President of Operations, the Branch Manager will lead and manage all aspects of Branch performance with an emphasis on growth, and profitability.

Principal Duties & Responsibilities
Directs all operational aspects of the branch, including customer service, sales and finance

Schedule, prioritize and supervise the daily activities of branch employees to align with corporate policies, procedures and goals

Manages inventory, including warehouse and showroom locations

Implements and maintains company-wide sales strategies

Coordinate customer orders and manage pickup and delivery schedule

Process cash and credit card sales and reconcile cash box

Update sales orders to invoice status daily

Process American Standard/Trane warranty parts claims on Falcon

Hire, review and manage branch employees in conjunction with HR

Receive product from vendors or via branch transfers

Maintain buildings and grounds including any tenant spaces, keeping warehouse in a clean, safe and organized condition

Control branch costs by minimizing utility usage, limiting overtime and directing preventive maintenance of company equipment

Maintain branch security

Qualifications of Position
Bachelors degree or several years of related experience and training

Local knowledge of the area highly desired

Demonstrated ability to work well with all levels of management and employees

Strong customer service, interpersonal and communication skills

Ability to interpret documents such as technical procedures and operating and maintenance instructions and safety rules

Strong mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; able to apply concepts of basic algebra and geometry

• Must be proactive with a high level of responsiveness to customer requests

Strong leadership skills, ability to work well within a team, organized, detail-oriented, and the ability to maintain a high level of professionalism at all times

Must possess strong computer and internet skills and be capable of learning the companys customer system, eclipse, including order processing and inventory queries; must be proficient in Microsoft Office

Must maintain a valid US drivers license and forklift certification and be able to travel between corporate offices and remote branches as required

Must commit to adherence, modeling and being a champion of the Companys Core Values of Respect, Whatever It Takes Attitude, Attention to Detail, Continuous State of Self-Improvement, and a Sense of Urgency

About S. G. Torrice
The S. G.

Torrice Company is a full-service HVAC distributor of heating and cooling equipment, parts and accessories in the New England region with eleven locations.

Our staff specialize in residential, commercial and IAQ applications, plus we have a full parts and service department.

Our warehouses hold an extensive selection of air conditioning and heating equipment, parts, filters and supplies for the convenience of our dealers.

We also operate a 25,000 square foot state-of-the art sheet metal shop at our Wilmington location featuring the latest in technology, enabling us to meet all of our customers customized sheet metal needs.

S.G.

Torrice has always recognized that outstanding people are the key to their success and they are dedicated to providing a rewarding and respectful workplace.

It is the mission of S. G. Torrice to become their customers supplier of choice, their vendors distributor of choice, and their employees employer of choice. To deliver on this mission, the company has identified five principles of performance

Respect, Whatever It Takes Attitude, Attention to Detail, Continuous State of Self-Improvement, and a Sense of Urgency, that they consider to be essential attributes to a successful organization.

*Disclaimers: *Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
*S.G. Torrice Company is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will S.G. Torrice Company discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

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