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New Orleans

    Room Attendant- New Orleans - Best Western Plus

    Best Western Plus
    Best Western Plus New Orleans, United States

    3 weeks ago

    Default job background
    Description

    Job Type

    Full-time

    Description

    Summary / Job Purpose

    Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

    Responsibilities & Job Duties

    • Maintains the hotel rooms and building to ensure a safe and clean experience for the hotel guests, associates and vendors.
    • Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
    • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
    • Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
    • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
    • Washes all hard floor areas (linoleum, tile, etc.) to remove dirt and soiled areas.
    • Dusts and polishes all furniture, fixtures and wall hangings.
    • Strips bed of all linens and remakes with fresh linens.
    • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
    • Vacuums rooms, public areas, and hallways.
    • Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
    • Checks lights and remotes to ensure all are in working order.
    • Maintains a friendly, cheerful, and courteous demeanor at all times.
    • Performs other duties as assigned.
    Requirements

    Qualifications - Education, Experience, & Skills
    • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
    • Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
    • Ability to push and/or pull equipment weighing up to 100 lbs.
    • Ability to lift a maximum of 50 lbs.
    • Ability to communicate effectively with guests and associates.
    • Ability to work a flexible schedule, including weekends and holidays.
    Working Conditions

    Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting.

    Requirements

    The incumbent may have to lift items up to 45 lbs.
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