Equipment Operator - Shreveport
1 day ago
Job description
Under minimal supervision, this position performs bus pass sales, general office support and clerical duties following established procedures and detailed instructions for Lee Tran.
This is a heavy customer support position answering route information calls for Lee Tran. This office receives approximately 225 phone calls daily along with approximately 100 walk-in customers.
Employees in this position must be able to manage a heavy customer service workload and have the ability to communicate with a diverse customer base in a clear and concise manner.
Duties include answering telephones, receptionist duties, prepare correspondence, forms, logs, and calendars. Operate office equipment; e.g:
copiers, fax, computers, calculator, camera, etc.
Education, Experience, Licensing
Requires any combination of education and experience equivalent to high school graduation and three years experience in public relations, customer service, cashiering, clerical, or a related field.
Supplemental Information
Strong communication skills; verbal and written skills. Strong Customer service skills. Computer software knowledge. Must be able to be on the telephone for long periods of time. Fluency in Spanish preferred.
Hours typically will be Tuesday through Friday 10:00 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 5:00 p.m. Please note, days and hours will vary from this initial schedule.
Emergency Response/Recovery Activities
All County employees are required to work before, during, or after an emergency as needed.
This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification.
All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening.Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.
Employee BenefitsPlease note:
Lee County BoCC's full benefits package only applies to regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly.
Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.
Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS.
If you have retired from the Florida Retirement System pension plan or if you have taken a distribution from the FRS investment plan, please be advised that you are not eligible for renewed membership in either of the FRS retirement plan options.
01Do you have three years experience in public relations, customer service, cashiering, clerical, or a related field?
Yes
No
02
Hours typically will be Tuesday through Friday 10:00 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 5:00 p.m. Please note, days and hours will vary from this initial schedule. Are you able to work these hours?
Yes
No
Required Question
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