Customer Service Specialist - Huntsville, United States - Pleasant Holidays
Description
**Customer Service Specialist**
**Primary Location:** Huntsville , AL **Other Locations:**
**Job ID #:** JR
**Category:** Customer Service/Branch Offices **Share this job**
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Customer Service Specialist We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. Youll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).
This is an exciting entry level position in our branch network and ideal for candidates interested working in a
Customer Service Specialist We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. Youll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).
This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.
This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members and insureds.
Our branch hours of operation are Monday through Friday 8:30am 5pm and Saturday 9am 2pm. We are closed on Sundays and most holidays.
Qualifications:
Experience in retail sales, banking or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Ability to work overtime including Saturdays
Experience with Microsoft Office basics
Ability to travel locally when necessary
A high school diploma or GED
Successful completion of background check and drug screening
**Remarkable benefits:**
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
AAA Alabama is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
**Remarkable benefits:**
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
AAA Alabama is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
**Benefits Made for You:**
**Competitive Pay**
AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.
**Employee Development**
We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.
**Time Off**
To help our employees achieve proper work/life balance, we offer paid volunteer time off.
**Retirement Programs**
AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.
**Benefits Made for You:**
**Competitive Pay**
AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.
**Employee Development**
We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.
**Time Off**
To help our employees achieve proper work/life balance, we provide paid vacation, sick, holiday, and paid volunteer time.
**Retirement Programs**
AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.
**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**
Lola Israel | Recruitment Lead Consultant
**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**
Lola Israel | Recruitment Lead Consultant
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