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Lake Harmony

    Housekeeper-Room Attendant - Lake Harmony, United States - Split Rock by Bel Air Collection

    Split Rock by Bel Air Collection
    Split Rock by Bel Air Collection Lake Harmony, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Housekeeper-Room Attendant

    Overview:

    The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

    Responsibilities:

    • Thoroughly clean guestrooms according to standards.
    • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
    • Remove all trash and dirty linen from guestrooms and hallways.
    • Keep all hallways, public areas and closets clean, neat and vacuumed
    • Restock housekeeping cleaning cart for next day's use.
    • Replenish chemical bottles.
    • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
    • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
    • Handle items for "Lost and Found" according to the standards.
    • Ensure overall guest satisfaction.

    Qualifications:

    • Weekends and Holiday required
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
    • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    • Ability to stand during entire shift.
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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