Desktop Support Specialist - Anchorage, United States - REQ Solutions

Description

Job Title: Desktop Support

Location: Anchorage, AK USA

Duration: 3 Months contract to hire

Pay Range: $25/hr to $30/hr

Note: Local candidates who can work on W2 basis without any sponsorship are encouraged to apply.

• Job Description:

Role and responsibility:

Identify, manage, escalation, and resolve technical issues.

Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.

Troubleshoot all information technology issues, including software, hardware, and networking.

Monitor installed systems, identify problems, and take corrective action.

Provide basic technical support to US Foods Clients.

Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Experience and Skills:

3 - 5 years of related work experience, or an equivalent combination of education and experience.

3 - 5 years of customer service experience.

Excellent communication skills.

The ability to work in a team environment and commit to a flexible work schedule.

Preferences:

3-5 years technical experience a plus.

Previous experience troubleshooting desktop, printer and notebook issues.

Very strong user and support of MSOffice.