Door Technician - Atlanta

Who We Are · The Facilities Group (TFG), headquartered in Tampa, FL, is a family of commercial facilities maintenance companies, providing best-in-class service to over 25,000 locations across the country. The Facilities Group partners with the premier local, regional, and nation ...

Job description

Who We Are

The Facilities Group (TFG), headquartered in Tampa, FL, is a family of commercial facilities maintenance companies, providing best-in-class service to over 25,000 locations across the country. The Facilities Group partners with the premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides a comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial, and healthcare facilities.

Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.

What You Will Be Doing

The Door Technician supports a mission‑critical, 24/7 airport environment by maintaining, repairing, and adjusting commercial door systems and associated hardware across terminals, concourses, tunnels, and operational support spaces. This role ensures safe, functional, and code‑compliant operation of mechanical door components and non‑security electrical devices essential for passenger flow, staff access, life safety, and ADA compliance. The technician performs preventive and corrective maintenance, conducts inspections, replaces hardware, and documents all work through the CMMS. By sustaining reliable door system performance, this position helps maintain uninterrupted airport operations and a safe environment for all occupants.

Door Technician Duties & Responsibilities

• Inspect, maintain, and repair door hardware including hinges, frames, closers, panic bars, push bars, strikes, thresholds, and weather stripping.
• Adjust and maintain automatic door operators and push-button activation devices.
• Repair and align doors to ensure proper closing, latching, and safety compliance.
• Perform minor electrical troubleshooting related to door operators and push-button devices (non-security systems only).
• Replace worn hardware components and coordinate frame or structural repairs as needed.
• Maintain door system compliance with life-safety and to egress requirements.
• Respond to reactive maintenance calls impacting passenger flow or security operations.
• Maintain accurate CMMS documentation (Hexagon) including parts usage and work order completion.
• Coordinate with DOA / Access Control and MC Dean when issues involve card readers, security wiring, or access control components.
• Complete assigned PMs and work orders on time and with high quality (per SLA targets).
• Maintain door uptime in passenger-facing and operational areas by reducing failures.
• Ensure doors meet life-safety / egress performance (proper closing, latching, and panic hardware function).
• Maintain ADA-related door functionality and report compliance concerns promptly.
• Keep CMMS (Hexagon) documentation accurate: problem description, corrective action, parts used, and closeout notes.
• Support a strong safety culture with zero preventable incidents.

Door Technician Requirements

• 5+ years of commercial door and architectural hardware experience in a high-traffic facility (airport, hospital, university, transportation hub, or large campus preferred).
• Demonstrated experience with:
• Panic hardware / push bars (Von Duprin, Detex, etc.)
• Door closers and hydraulic operators
• Continuous hinges and heavy-duty hinges
• Frames, thresholds, sweeps, and weather strips
• Automatic door operators and push-button activation devices
• Door alignment, shimming, and mechanical adjustments.
• Working knowledge of life-safety and safety compliance, including:
• NFPA 101 Life Safety Code (egress requirements)
• ADA door hardware requirements
• Proper latch, closing, and panic hardware operation standards.
• Experience performing minor electrical troubleshooting related to door operators and push-button devices.
• Ability to diagnose root causes door failures in high-cycle, high-traffic environments.
• Strong mechanical aptitude with ability to read basic wiring diagrams and manufacturer installation instructions.
• Experience coordinating with security/access control teams when door hardware interfaces with card readers or secured areas (while not performing access control work directly).
• Comfortable working on ladders, lifts, and in active passenger environments.
• Experience using a CMMS platform (Hexagon preferred) for documentation and work order tracking.
• Ability to obtain airport badging and pass background screening.
• Strong troubleshooting ability, customer-facing professionalism, and safety-first minds

Work Environment & Safety Standards

This role operates across terminal areas, mechanical rooms, and utility spaces. Work may involve lifting, climbing, confined space awareness, and exposure to heat, cold, and noise. All activities must comply with OSHA regulations, plumbing codes, airport requirements, and site safety policies.

The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team