- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
- Access to innovation workspaces
- Plan, coordinate and schedule cleanup operations at designated sites, including cleanup site identification, public notification, logistics, and planning and monitoring for specific sites.
- Direct operations and oversee work performed by cross-functional teams composed of City employees and contract laborers, ensuring compliance with Unauthorized Camping Ordinance.
- Maintain documentation and accurate records on status of encampments.
- Maintain record of costs associated with encampment clean-up.
- Attend encampment abatements to ensure smooth operations and provide support to outreach, contracted cleaning crews, and law enforcement.
- Investigate reports of homeless encampments, including posting camp abatements. Respond in a timely manner to encampment-related reports/complaints from residents, City staff, and elected officials.
- Identify, in accordance with City policy, which abandoned materials qualify as personal valuables and oversee proper collection and storage protocols.
- Assess and respond to staff and homeless encampment resident safety concerns as they arise and engage with law enforcement and public health representatives as appropriate.
- Direct communications with people experience homelessness.
- During cold weather season, participate in Aurora Cold Weather Outreach Team, including being on-call.
- Other duties as assigned
- Associate degree in Business Management, Planning, Finance, Public Administration, Social Work or a related field
- 2-4 years' experience in program administration duties related to outreach, homelessness, or code enforcement, or other governmental work
- At least 1 year of customer service experience responding to internal and external customers via telephone and email communication
- Bachelor's degree
- Bilingual in Spanish
- Structure, purpose, and administration of government
- Homelessness, community development and/or housing programs
- Project management and related techniques
- Community or citizen outreach principles and strategies
- Mapping systems
- Aurora Unauthorized Camping Ordinance
- Public Speaking
- Professional and customer service phone communication Record keeping and tracking expenditures
- Teamwork and forming partnerships
- De-escalation
- Establish and maintain effective working relationships with City departments, other governmental entities, community organizations and citizens
- Handle sensitive situations with tact and diplomacy
- Communicate directly and concisely, both orally and in writing
- Work well with individuals of diverse backgrounds who have varied objectives and priorities Effectively and creatively solve problems
- Provide high quality and professional written and verbal communication
- Conduct research and prepare concise reports on findings
- This role is frequently outside and will encounter inclement weather, including heat, cold, snow, and rain.
- Colorado Driver's License with a good driving history
- When a local announcement of emergency is declared by the City, all City of Aurora employees may be required to work as essential personnel.
- Light physical work requiring the ability to lift 20 pounds
- Occasional lifting and carrying of objects
- Frequent walking and standing both indoors and outdoors
- Some hand/eye coordination to operate a computer terminal
- Vision to read and interpret reports and other written documents
- Frequent speech communication and hearing to maintain communications with employees, partnering organizations, the business community and neighborhood groups
- Works both indoors and outdoors in varying types of weather
- May work in a dusty and/or noisy environment
- Primarily field work with some office work
- This position may require the incumbent to regularly use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
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Homelessness Program Liaison - Aurora, United States - City of Aurora
Description
JOB LOCATION15151 E Alameda Pkwy Aurora, Colorado
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
Signing Bonus: New employees are eligible for a $1,500 bonus; with $750 paid on the first payroll, and $750 paid upon completion of six (6) month introductory period from hire date.
Salary to be commensurate with experience.
The Hiring range for this position is $24.87-$31.09/Hourly
The deadline to submit applications is Friday, May 3rd, 2024. Initial review of submitted applications will commence on Monday, May 6th, 2024. However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.
Position Overview:
Located in the Housing and Community Services Departments, under the supervision of the Homeless Outreach Supervisor, the Homeless Program Liaison will be responsible for responding in a timely manner to reports of encampments. This position coordinates the City of Aurora's Unauthorized Camping Ordinance and helps coordinate cleanups
PRIMARY DUTIES & RESPONSIBILITIES
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.
