Unit Coordinator - Boston, United States - Sherrill House

Description

Job Details

Description

POSITION SUMMARY

Responsible for the coordination of communications regarding the care and services provided to the residents and the nursing unit.

POSITION DETAILS

• Part Time
• 25 hours per week

PRIMARY RESPONSIBILITIES

• Assists the Resident Care Manager in the organization and efficient functioning of the nursing unit.
• Organizes and maintains medical records according to established standards:
• Completes admission process, maintains consistent order of medical records, updates medical records, completed discharge process
• Manages the data entry of computerized medical record including daily and periodic, updating of Care Plans, MMQ and other medical record components.
• Ensures that vital signs, weights, intake and output are documented in medical records.
• Coordinates the communication of information on resident admission, transfer, and discharge to appropriate disciplines and departments.
• Assists with scheduling of appointments and consultant visits, including completion of referral information.
• Coordinates the Multidisciplinary Team Conferences including dates of conferences, MDS, Trigger/Guideline Reports, RAP Summaries, and Care Plans.
• Ensures that resident identification is accurate and legible.
• Organizes and maintains inventory of resident care supplies and completes billing information for Business Office.
• Coordinates laboratory requests and follow-up.
• Makes environmental rounds to ensure the maintenance and safety of equipment, and the proper identification of resident personal property.
• Acts as the unit receptionist for telephone and direct communication with residents, families, nursing staff, and other disciplines.
• Participates in Quality Improvement activities that promote the effective coordination of communications on behalf of resident care.
• Promotes cooperation among nursing staff and other disciplines.
• Assists with processing orders for resident clothing.
• Assumes additional responsibilities as delegated by the Resident Care Managers.
• Maintain the Daily Census Report and sup to date rosters
• Answer telephone, page calls; deliver messages to residents, etc., as necessary.
• Maintain a current listing of emergency phone numbers for your assigned unit.
• Record appropriate resident identification data on designated medical records, wristbands, ID cards, etc., as required.
• Transcribe physicians' orders to care plans, medication cards, treatment plans, etc., as required.
• Report to the Resident Care Manager discrepancies found in transcribing physicians' orders, diet orders/changes, charting, etc.
• Chart nurses' notes in an informative and descriptive manner which reflects the care provided as well as the resident's response to the care.
• Forward new diet orders and/or diet changes to the Nutritional Services Department
• Keep personnel informed of residents' appointments.
• Assist in arranging for and making resident appointments for diagnostic and therapeutic services.
• Assist in arranging for transportation, packing residents' belongings, escorting them to discharge/transfer area, loading, etc., as necessary.
• Complete necessary medical and administrative records upon the resident's admission, transfer, and/or discharge.
• Direct visitors to resident rooms, office areas, etc., as necessary.
• Attend various committee meetings of the facility
• Assist in the orientation of newly assigned personnel as directed.
• Assist the Nurse Supervisor/Charge Nurse in developing work assignments, schedules, etc., as required.
• Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc.
• Greet newly admitted residents upon admission. Escort to room as necessary.
• Maintain the confidentiality of all resident care information.

GENERAL REQUIREMENTS AND RESPONSIBILITIES

Teamwork

• Work in a collaborative effort with fellow employees within the department and with employees in other departments
• Consistently show respect for every person and every position at Sherrill House.
• Consistently communicate important information to others in a proper, timely and professional manner.
• Show respect for fellow employees by following the schedule, reporting on time for work assignments, and assisting with coverage of needed hours.
• Assist "Environment of Care" staff in making Sherrill House the best possible environment for residents to live in.
• Demonstrate an understanding that employees at all levels have a "caregiver role"
• Consistently display a cooperative spirit and work as a member of the team to provide our residents with the best possible care at all times.
• Assist with resident transport and other resident care needs as required.

Customer Service

• Demonstrate an understanding that as employees our primary focus must be on our residents and they must be at the center of all that we do.
• Provide quality customer service to residents, visitors and fellow employees on a consistent basis.
• Demonstrate an understanding that our residents live at Sherrill house, and as employees, our goal must be to consistently meet or exceed their expectations.
• Respect residents by recognizing their presence and not speaking over or around them.
• Listen attentively to residents and respond to resident request in a timely and respectful manner.
• Value residents as individuals, and respects that the resident has a routine which is important to them.
• Consistently practice congeniality and common courtesy.
• Consistently treat residents with dignity and respect.
• Be consistently courteous and patient when dealing with residents and resident family members.
• Consistently conduct yourself in a professional manner
• Respect confidentiality and conduct conversations in appropriate locations.
• Respect residents and fellow employees by speaking only the English language unless communicating with a resident whom does not speak English.

Safety

• Attend required safety training and in-service education training sessions as required.
• Identify and immediately report all safety issues.
• When necessary, takes immediate actions to prevent injuries or risk.
• Consistently display "safe" work practices.
• Demonstrate an understanding of the Safety Management Plan and other safety related Environment of Care programs.

Qualifications

Educational Requirements: High School Diploma

Experience: Experience with computers, willingness to learn

Computer Skills: Ability to utilize a management information system for the purposes of collecting and analyzing data, maintaining files, providing summary reports and communicating relevant information to department managers, and other staff.