Training Manager - Mooresville, NC
2 days ago
Job description
OVERVIEW
Deliver and implement Santikos' training initiatives through the Santikos Casting Academy that ensure ideal performance of staff and deliver exceptional guest service. Support Theater Operations in the training standardization of employees by utilizing Standard Operating Procedures, On the Job lesson plans, and Best Practices.
ROLES & RESPONSIBILITIES
Assist in the interviewing, hiring. and onboarding of new hires
Deliver training to new hires, following the guidelines established in the Employee SOP as well as the OJT Lesson Plan
- Organize and manage team members' certifications, including TABC, Food Handler, and manager ServSafe
- Teach new hire and annual refresher training courses to team members and managers, including Culture Day and Manager ServSafe
- Support the Theater Managers by providing cross training of staff as requested
- Complete the Leadership Development Management program and assist in a manager role as needed
- Create training schedules for all new hires
- Provide updates on staff's training status on a continual basis by conducting meetings with the Trainers and Manager in Training Check-Ins
- Assist Learning and Development Teams in providing content for Training Manuals and other learning guides as requested
- Assist with implementation training initiatives as assigned
- Perform other duties and assume various responsibilities as determined by the Learning and Development team
- Travel to other Santikos locations as management or training support when needed
- Update content and manage new hire course enrollment and completion in Learning Management System
EDUCATION & EXPERIENCE REQUIREMENTS:
- High School diploma or equivalent required. Associate or bachelor's Degree preferred
- A minimum of 1 year of experience in a theater setting, restaurant, bar, or entertainment operation or similar role with proven success
- Previous training experience
SKILLS, KNOWLEDGE & ABILITIES:
- Must be self-directed with strong ability to work flexible schedule to meet training deadlines and simultaneously train multiple team members at once
- Strong work ethic, organizational skills, attention to detail, and exceptional integrity and dependability
- Exceptional verbal, written, presentation, and interpersonal skills
- Experience managing multiple projects and priorities simultaneously
- Demonstrated commitment to Santikos Core Values and vision
- Schedule flexibility and open availability
Knowledge of Microsoft Office programs
Ability to stand/walk for extended periods of time (5+ hours)
- Ability to travel for training and support to other locations for up to three weeks at a time if necessary
- Able to work on holidays, weekends, and late nights
AAP/EEO Statement
Santikos Entertainment, Inc. is an equal opportunity employer. Santikos provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed service member status and any other characteristic protected under applicable federal, state or local law.
Similar jobs
Deliver and implement Santikos' training initiatives through the Santikos Casting Academy that ensure ideal performance of staff and deliver exceptional guest service. · ...
4 days ago
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. · The Manager in Training (MIT) program is a blended-learning, multi week program focused on immersing a manager in all aspects involved in managing a multi ...
1 week ago
Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. · We have a fast paced and upbeat work environment that isn't just a job, it's a career. · Ready to join our team?Co ...
1 month ago
Assists with the management, leadership and operations of a retail store and donation center. · ...
1 week ago
This job is with Jabil an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are proud to be a trusted partner for the world's top brands offering comprehensive engineering manufacturing and supply chain solutions. With ...
1 month ago
As a Manager in Training, you will learn the fundamentals of club operations while directly driving member sales, delivering a high-energy club experience and developing the skills needed to advance into leadership. · ...
1 month ago
We are seeking a highly motivated and enthusiastic Personal Training Manager in Training to join our team at Crunch Fitness. As an integral part of our growth story, you will be responsible for managing personal training sessions, developing client relationships, and contributing ...
1 week ago
We're looking for a result oriented master communicator for Training Manager role. · We strive to hire and develop the right people locally and globally stimulating personal growth and self-development within an informal atmosphere. · The DP World family comprises of syncreon Imp ...
3 weeks ago
· Are you a recent (or upcoming) grad ready to trade the classroom for real-world impact? Skip the entry-level grind and fast-track your way into management with The Budd Group's Leader in Training (LIT) program. · ...
3 weeks ago
+ Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. · + Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. · + Safeguard and account for all money ...
6 days ago
This is a result-oriented master communicator role for Training Manager at DP World Contract Logistics. The successful candidate will lead the deployment of new quality & operations training initiatives at newly launched sites. · ...
3 weeks ago
The Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. · ...
1 month ago
A craft training supervisor specializes in team building and employee development at the site level. · Keeps track of key trends and developments in the training profession. · Researches, designs, and develops training programs. · Selects teaching aids for use in training session ...
5 days ago
The Training Manager is responsible for the oversight of training technicians, daily operations related to new hire training delivery, and development and maintenance of new hire training content. · Supervise a team of training technicians. · Ensure consistent and reliable delive ...
1 month ago
We strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. · To lead and develop a team of Training Support Specialists. · Recruit emplo ...
1 week ago
This job is with Jabil. · We strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands. · ...
1 month ago
+ Job summary: To lead and develop a team of Training Support Specialists to ensure excellence in the area of technical skill development for delivering content related to enhancing the effectiveness of leadership within our manufacturing operations. · + Qualifications: Bachelor' ...
1 month ago
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. · The manager will be responsible for supervising all employees at the cent ...
1 week ago
Description · A Craft Training Supervisor (CTS) specializes in team building and employee development at the site level. They oversee the training programs aimed at enhancing skills and knowledge among employees, fostering teamwork, and promoting professional growth. The CTS poss ...
3 days ago
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, · business management techniques,and sound judgment. · ...
1 week ago