Support Specialist - New York - The Educational Alliance

    The Educational Alliance
    The Educational Alliance New York

    1 week ago

    Description

    Educational Alliance (EA), one of New York City's original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive.
    The 14th Street Y is a vibrant Jewish community center located in Downtown Manhattan. Each year, tens of thousands of New Yorkers of all ages, races, and ethnicities come to 14Y as members, visitors, or partners to experience our high quality and varied programs centered around arts and culture, early childhood education, summer camps, fitness and aquatics, Jewish life, and older adult services.
    We are seeking a Support Specialists for our afterschool program. Support Specialists are enthusiastic, highly motivated, creative, and responsible role models who are directly responsible for the well-being of all after-schoolers, with a special eye toward those with additional social/emotional/behavioral/mental health needs (includes diagnoses of autism spectrum disorder (ASD), ADD/ADHD, mood or anxiety disorders, sensory processing issues, etc.) at the 14th Street Y After-School Program.
    This is a part-tome position working 19.5 hours per week.
    RESPONSIBILITIES

    • Attend all days of staff orientation before After School (weeknights)
    • Attend all days of After-School and monthly staff meetings during the year (After School runs from September 15th, 2025 through June 3rd, 2026)
    • Learn about assigned after-schoolers who need additional support and help carry out their plan for success throughout the summer
    • On Wednesdays from 12:30pm-2:30pm, pick up and supervise a group of Success Academy students. This is a high-needs group of students who require additional socioemotional and behavioral support
    • On Mondays or Fridays Swim periods, assist campers who require additional support in the pool (this includes assisting swim instructors, repeating instructions & expectations, redirecting unsafe or disruptive behaviors, etc.)
    • Communicate regularly with Support Coordinator about the campers' progress and challenges, and with AFS Program Manager about daily schedule and responsibilities
    • Work harmoniously with Group Leaders to support after-schoolers
    • Must adhere to agency and site-specific safety standards
    • Comply with city and departmental rules, regulations, policies and procedures
    • Maintain standards of AFS conduct, behavior management protocols and inclusion, which includes using restorative approach to address after-schooler(s) conflicts
    • When working with after-schoolers and fellow staff, uphold and implement our values (Growth, Empathy, Wonder, Spirit, Community-Mindedness, Kindness, and Gratitude)
    After-School Activities
    • Assume responsibility for the physical and mental health and safety of all after-schoolers
    • Actively participate in all enrichment classes & activities
    • Provide quality supervision at all times (e.g. during school pick-up, in assigned homeroom, during snack, throughout activities and all transitional periods)
    • If needed, Assist Group Leaders with pick-ups
    • Encourage all children to do their best & be their on-site daily support system
    • Focus on social dynamics & friendship building
    • Be a supportive partner for children with additional support needs to anticipate/identify when they might need additional support, and proactively engage them using supportive strategies from a strengths-based perspective
    • Build rapport with families and caregivers during dismissal, and provide contextual daily updates if needed
    • Provide weekly progress updates to Support Coordinator
    QUALIFICATIONS
    • Currently pursuing an education in Social Work, Special Education, or any related fields, Bachelor's Degree a plus
    • Demonstrated interest and experience in working with children who are neurodivergent, or have other additional social/emotional/behavioral/mental health needs
    • Patience and willingness to learn about different disabilities or atypical support needs and ways to support children who might need additional support
    • Willingness to learn about and participate in Jewish culture and traditions
    • Friendly, warm, active and genuinely enjoys working in a childcare setting
    • Excellent communication skills
    • Collaborative, flexible, with the ability to work in a fast-paced, sometimes stressful environment
    • Previous experience working with children from diverse cultural and social backgrounds
    Limitations and Disclaimer
    The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
    EEO Info
    Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the bases if race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, martial status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
    Educational Alliance is an Equal Opportunity Employer.

  • IT Support Specialist

    3 weeks ago

    Only for registered members New York

    Atlantic Group is hiring an IT Support Specialist (Infrastructure & Facilities) for our client, supporting end-user IT services across New York, NY and Stamford, CT.In this hybrid role, you will split time between both offices while providing hands-on desktop and help desk suppor ...

  • Support Specialist

    4 weeks ago

    Only for registered members New York $60,000 - $80,000 (USD)

    We're hiring a Support Specialist to join our growing team and own a wide range of client-facing responsibilities. This role comes with a significant amount of responsibility from Day 1. · ...

  • Support Specialist

    3 weeks ago

    Only for registered members New York Full time

    + Support Specialist · + Support Appfigures members via chat, email, and other channels - answering questions, troubleshooting issues, and helping members understand their data · Manage multiple conversations and tasks at once while keeping responses clear, accurate, and friendly ...

  • IT Support Specialist

    2 weeks ago

    Only for registered members New York, NY

    The Atlantic Group is hiring an IT Support Specialist (Infrastructure & Facilities) for our client. This hybrid role will provide hands-on desktop and help desk support in New York, NY and Stamford, CT. · ...

  • IT Support Specialist

    4 days ago

    Only for registered members New York Full time

    The IT Support Specialist is a customer service-focused role that requires solid analytical and problem-solving skills to provide technical support for Point of Sales Ticketing and POS hardware/software. · ...

  • IT Support Specialist

    1 month ago

    Only for registered members New York

    We are actively searching for two IT Support Specialists for a contract-to-hire opportunity based onsite in Midtown Manhattan. · Provide Level I–II hands-on technical support for hardware, software and system issues · Troubleshoot and repair printers and office IT equipment · Acc ...

  • IT Support Specialist

    1 month ago

    Only for registered members New York

    We are seeking a proactive and customer-focused IT Support Specialist to serve as the primary point of contact for all on-site technology needs. · Minimum 2 years of experience in an IT support role, preferably providing in-person "deskside" support. · Strong proficiency with Win ...

  • IT Support Specialist

    1 month ago

    Only for registered members New York $67,000 - $85,000 (USD)

    We are seeking a skilled IT Specialist to join our growing team and support the technology that drives our business forward. · This role is ideal for a proactive problem-solver who thrives in a dynamic environment and is passionate about delivering reliable, secure IT solutions. ...

  • IT Support Specialist

    1 week ago

    Only for registered members New York

    We are hiring an IT Support Specialist to support our day-to-day Apple and office technology environment. This role focuses on reliable end-user support, clean device setup, and responsive in-office assistance. · End-User & Desktop Support Configure and deploy Mac laptops for new ...

  • Support Specialist

    5 days ago

    Only for registered members New York Full time

    We're hiring a Support Specialist to provide fast, thoughtful, and reliable customer support. · ...

  • IT Support Specialist

    2 days ago

    Only for registered members New York

    We are seeking an experienced · IT Support Specialist to provide technical assistance across end-user systems, · applications and core infrastructure.Bonus · ...

  • IT Support Specialist

    4 days ago

    Only for registered members New York

    The Legends Global culture is one of respect, ambitious thinking, collaboration and bold action. · We are committed to building an inclusive workplace where everyone can be authentic make an impact and grow their career. · Winning is an everyday thing at Legends Global We have th ...

  • IT Support Specialist

    3 weeks ago

    Only for registered members New York

    We are actively searching for an IT Support Specialist for a contract-to-hire opportunity. · This role is ideal for hands-on IT professionals who provide Level I–II Mac and PC support, · thrive in high-pressure settings, · and maintain accurate documentation of technical work. ...

  • IT Support Specialist

    2 days ago

    Only for registered members New York City Metropolitan Area

    This organization has built a reputation for delivering white-glove IT support to ambitious businesses. The team operates with the mindset that great IT drives great business. · Resolve Tier 1 & 2 tickets across Windows, Microsoft 365, networking and basic server issues. · Assist ...

  • IT Support Specialist

    1 week ago

    Only for registered members New York

    The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that ...

  • IT Support Specialist

    2 days ago

    Only for registered members New York

    This organization delivers white-glove IT support to ambitious businesses with a proactive approach and strong leadership. · Resolve Tier 1 & 2 tickets across Windows, Microsoft 365, networking, · Assist senior engineers with cloud migrations · ...

  • IT Support Specialist

    4 weeks ago

    Only for registered members New York

    We're seeking an experienced Full-Time IT Support Specialist to provide ongoing technical support across our systems and platforms. This role is ideal for someone highly technical, dependable, and able to work independently in a remote environment while supporting day-to-day oper ...

  • IT Support Specialist

    4 weeks ago

    Only for registered members New York, NY

    We are seeking an experienced IT Support Specialist to provide ongoing technical support across our systems and platforms. · ...

  • IT Support Specialist

    1 week ago

    Only for registered members New York, NY

    We are hiring an IT Support Specialist to support our day-to-day Apple and office technology environment. · End-User & Desktop Support · Configure and deploy Mac laptops for new hires and existing team members · Troubleshoot common macOS, hardware, and application issues · ...

  • IT Support Specialist

    2 weeks ago

    Only for registered members New York $67,000 - $75,000 (USD)

    We're looking for an IT Support Specialist to support Blooming Health's internal technology environment and assist our cybersecurity and compliance efforts. · Technical Support: Provide day-to-day IT support to employees, resolving hardware, software mobile and network issues. · ...

  • IT Support Specialist

    2 weeks ago

    Only for registered members New York $70,000 - $90,000 (USD)

    We're looking for an IT Support Specialist to join our team and play a key role in supporting our growing organization across HQ and retail locations. · Serve as the first point of contact for hardware and software support across HQ and retail · Own incoming requests through our ...

Jobs
>
Support specialist
>
Jobs for Support specialist in New York City