IT Support Administrator - Kansas City Metropolitan Area
2 days ago

Job summary
We are seeking hands-on user-focused IT Support Administrator to support our US team during US hours.
Responsibilities
- Provide on-site and remote technical support
- Troubleshoot hardware/software issues account problems VPN issues access requests Handle onboarding/offboarding workflows across corporate systems Maintain ticket queues meet global SLA targets Deploy maintain laptops with strong troubleshooting expertise Track hardware inventory replacements spares accessories Manage peripherals site equipment printers displays docking stations etc Monitor endpoint agents Ensure device compliance OS patching security posture Provide admin-level support Microsoft 365 Basic admin tasks Zoom Slack Atlassian Coordinate daily tasks IL Support Administrator Escalate Tier-3 issues IT System Administrator
Job description
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