associate consultant - Jackson, United States - HCL Technologies

HCL Technologies Jackson, United States

3 weeks ago

Description

Job Description (Posting).

Job Title:
Sr Consultant-Network Engineering DFS DEL-Verizon

DFS-CSM Location: Jacksonville, FL E
Associate consultant The qualified candidate must have 10 YRS of experience with assessments, planning, network design, and hands on implementation of network infrastructure solutions for highly visible/ large enterprise clients.

Previous Network Design experience in data center migrations:
relocations, colocations, and consolidations projects. Previous Network Design experience with Data Center Interconnects (DCI), Leaf/Spine Fabric, and VLAN-Stretching (Cisco OTV). Able to advise clients and implement new technologies for high-level designs and monitor performance based on specified project requirements.

Possesses expert knowledge of the Cisco Nexus product line (9k, 7k, and 5k) and experience with Cisco ASR Routers and Cisco Catalyst switches Possesses expert knowledge of routing Protocols BGP, OSPF, RIP, and EIGRP.

Possess expert knowledge in Network Security including NX-OS/IOS hardening and implementations of GRE and IPSEC tunneling.

In-depth knowledge of Network Architecture with demonstrated expert understanding of networking layers 2 and 3 Strong ability to problem-solve and troubleshoot complex technical issues Logical and physical network diagramming Work as a flexible team player - independently as well as collaboratively Excellent communication skills (both written and oral) Experience with Cloud Services (Azure, AWS)Experience with Core Cisco Nexus product line (9k, 7k, and 5k and Cisco ASR Routers)Experience with Software Defined Wide Area Networks (Fortinet, Cisco)Understanding of Firewall Technologies (Fortinet,Palo Alto, Cisco ASA)Understanding of Virtualization Technologies (VMware vSphere, Citrix XenServer, Windows Hyper-V )Understanding of Load Balancing technologies (Citrix NetScaler) (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.

(2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

(4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

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