FT Customer Care Advocate - Waukegan - iRhythm Technologies

    iRhythm Technologies
    iRhythm Technologies Waukegan

    1 day ago

    Description

    FT Customer Care Advocate

    At iRhythm Technologies, we're looking for a compassionate and detail-oriented Customer Care Advocate to join our team.

    Key Responsibilities:

    • Provide empathetic support to patients and providers, ensuring each interaction leaves individuals feeling heard, informed, and valued.
    • Verify insurance coverage, estimate out-of-pocket costs, and discuss patient payment options with sensitivity.
    • Troubleshoot product, service, and enrollment issues with urgency while maintaining accurate records in Salesforce.

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