Customer Account Specialist - Baton Rouge - Wallace Finance

    Wallace Finance
    Wallace Finance Baton Rouge

    1 week ago

    Description

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Description
    Are you looking to launch a rewarding career with opportunities for growth instead of just another sales or retail role? Do you enjoy helping people and providing exceptional customer service? If so, we want to hear from you

    Wallace Finance is on the lookout for a Customer Account Specialist who is friendly, outgoing, and committed to delivering outstanding service

    Wallace Management Company has been a leader in the small consumer loan sector since 1980, managing over 125 branches across 7 states and continuing to expand.

    Why Choose Wallace Finance?

    • Access to competitive, low-cost health, dental, vision, and life insurance for full-time team members
    • 401(k) plan with company matching
    • Generous paid holidays and vacation time
    • Monthly bonus potential

    Key Responsibilities for the Customer Account Specialist Include:

    • Delivering prompt and friendly customer service in-person or over the phone to address inquiries and process loan payments
    • Preparing loan documents and guiding customers through the application process
    • Establishing and nurturing positive relationships with customers while keeping them informed about their loan status
    • Reaching out to customers who may need assistance in managing overdue payments
    • Collaborating with management to uphold branch standards and drive business growth

    This role may require occasional travel.

    Employment Type
    Full-Time

    Tags

    We are currently accepting applications for this position


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