Manager, Customer Success - Remote - USA

Only for registered members Remote - USA, United States

1 day ago

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Job Summary:

We're looking for a Manager Customer Success to lead our customer success team and drive adoption and utilization of Onit products and services.

About the Role:

The Manager will oversee a portfolio of customers with annual contract values below $399K and be accountable for team performance, customer health, renewal readiness, and execution consistency across the segment.
  • Manage a team of Customer Success Managers responsible for post-sales customer relationships.
  • Provide regular performance feedback, coaching, and development to ensure consistent execution and team growth.

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