- Actively engage in entire contract-to-cash process to reduce days sales outstanding (DSO).
- Maintain and improve DSO metrics by ensuring timely billing and collections, converting customers to electronic payment methods, encouraging favorable terms, and minimizing / eliminating data errors.
- Create invoices for usage-based transactions or fixed installment billing fees, as well as pass-through and reimbursable expenses.
- Monitor receivables reports and escalate issues promptly before they adversely impact DSO through billing delays and past due accounts.
- Maintain a continuous improvement mindset, identifying opportunities to enhance process efficiency and accuracy.
- Partner effectively with department and cross-functional personnel to implement process solutions, leveraging system solutions whenever possible.
- Create and perform a self-review of invoices for completeness and accuracy prior to ensuring delivery.
- Identify, research, and resolve invoice delivery issues in a timely manner.
- Setup contracts and billing schedules.
- Meet company deadlines for month-end close responsibilities.
- Interface with internal customer contract stakeholders, finance, accounting, and external clients to obtain information as required.
- Resolve questions from operations and other departments regarding invoices, status, and follow up.
- Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
- Support special projects and ad hoc requests as needed related to job functions.
- Perform other duties as assigned.
- Excellent interpersonal, oral and written communication skills; including the ability to establish and maintain effective working relationships with co-workers, supervisor, and technical staff.
- Ability to multi-task, work independently, and work well in team settings.
- Proactive and able to effectively prioritize workload and complete tasks to best meet project needs and deadlines.
- Attention to detail and accuracy.
- Self-starter capable of adapting to meet fast paced and changing business needs.
- Ability to function in a collaborative, team-oriented environment.
- Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.
- 3-5 yrs experience in a similar role in finance or accounting
- Bachelor's degree in Accounting from an accredited college or university is required.
- Advanced knowledge of MS PowerPoint, and MS Excel, intermediate skills in MS Word
- Experience with an enterprise level ERP system required, experience with Workday Revenue Management (Contract to Cash process) is a plus
- Healthcare experience is also a plus
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Contract & Billing Analyst - Hybrid Remote - Atlanta, United States - Sharecare
Description
Job Description:Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting everyone through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit
***Position can be located in either Franklin, TN or Atlanta GA. This position will be required to go into the office up to 3 days a week.
Job Summary:
Sharecare is searching for Contract & Billing Analyst to undertake a variety of financial and non-financial tasks to help guarantee the company's revenues. The successful candidate will be responsible for performing daily contract billing operations, including usage and fixed fee installment billing across all lines of business (LOBs), contract maintenance and trouble-shooting, analytical review, and certain accounting-related tasks to facilitate client billing. Candidate will partner with business leads and process invoices, ensuring a controlled process with sufficient documentation to demonstrate accurate processing and invoice delivery within a SOX-compliant environment. Duties include ultimate responsibility for creating and sending timely and accurate invoices to customers, applying cash receipts, collections follow-up, and facilitating customer invoice adjustments and write-offs as necessary. Candidate will gain a full understanding of the contract-to-cash process, acting as a business partner to account managers and a financial and process analyst for leadership, as well as supporting special projects and ad hoc analysis requests as situations arise.
Essential Job Functions:
