GM Coach - Desloge
1 month ago
Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions communicating business objectives to teams effectively Models customer service standards for store associates by following the One Best Way OBW service model managing customer service initiatives such as store of the community outreach programs ensuring customer needs complaints issues are resolved developing action plans correcting deficiencies providing process improvement leadership ensuring high quality customer experience Drives financial performance sales designated area reviewing evaluating PL Profit Loss statements managing budgeting forecasting controlling expenses monitoring merchandise presentation seasonal transitions inventory flow operational processes developing implementing action plans mitigating shrink ensuring sales profit goals achieved for business area Provides supervision development opportunities hourly associates hiring training mentoring assigning duties setting clear expectations recognizing promoting belonging mindset workplace recruiting qualified associates meeting staffing needs achieving companys growth potential Coordinates completing overseeing jobrelated activities assignments developing maintaining relationships key stakeholders supporting plans initiatives meeting customer business needs identifying communicating goals objectives building accountability measuring progress results identifying addressing improvement opportunities demonstrating adaptability promoting continuous learning Ensures compliance company policies procedures supporting mission values ethics integrity implementing related action plans utilizing Open Door Policy directing guiding applying these executing business processes practices
Job description
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