- Coordinate activities relative to customer complaints, including customer interface, customer portals and scorecards, immediate response actions, root cause analysis, corrective/preventive actions and follow-up.
- Identifies, prevents, and analyzes defects, both internal and external.
- Tracks internal and external defects and reports this information for the purpose of problem-solving analysis, error proofing and continuous improvement.
- Review and approve PPAP submissions to customers. Assist production with PPAP builds to ensure all customer requirements are met.
- Support APQP activities for new product launches and product/process changes, including the proper implementation of customer specific requirements.
- Conduct internal Quality Audits and external Supplier Audits, reporting findings and following up/assisting on corrective actions.
- Key team member in the development and maintenance of Control Plan, PFLOW and PFMEA.
- Accountable for gage capability and statistical methods.
- Involved in continuous improvement initiatives including scrap and labor reductions and elimination of redundant inspections, including customer follow-up where necessary.
- Lead communication and resolution of vendor related issues, including issue communication and follow-up on
- vendor corrective actions.
- Train/educate the workforce on Quality principles through various methods.
- Individuals directed by management to operate a vehicle for work purposes will observe the requirements of the Fleet Safety Program.
- Support, promote, and perform in a manner consistent with continuous improvement goals and the values of DSB Technologies which includes following the policies, procedures, and requirements of our Quality Management and IS Environmental Management Systems
- All other duties as assigned by your supervisor.
- Bachelor's Degree.
- Required Preferred 3-5 years related work experience.
- Required Preferred Certified Quality Engineer (CQE) certification.
- Required Preferred Six Sigma experience.
- Ability to read and interpret customer drawings and specifications.
- Required Preferred Proficient in Microsoft Office
- Domestic Travel 0% - 25%
- International Travel 0% - 25%
- Data driven mindset in identifying and prioritizing opportunities and issues.
- Energetic and self-driven professional, with a high degree of customer focus.
- Excellent communication skills, both internally and externally.
- Strong analytical skills, strategic thinking ability, and problem-solving capacity.
- Good team player with an ability to function in a cross functional organization.
- Proven ability to manage deadlines, prioritize, multi-task.
- Demonstrates comfort level in interacting with all levels of the organization.
- Ability to troubleshoot issues, find root causes and initiate corrective actions.
- High degree of integrity and ability to handle confidential information.
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Quality Engineer - Janesville, United States - BJ CAAS Advisors
Description
Job Description
Job DescriptionJob Title: Quality Engineer
Job Location: Janesville, WI.
Job Type: Full-time (Direct Hire)
Scope of Work
Assists in the management of the Quality function for the DSB Technologies. Responsible for customer satisfaction including ongoing customer communications including timely responses and follow-up to customer concerns, internal defects, scrap performance, and financial performance. Administers all quality management system and ISO 14001 requirements which fall under the Quality function.
Responsibility
Education, Certifications, and Experience
Skills
Travel Requirements
Key Attributes
