System Admin - Indianapolis, , United States
15 hours ago

Job description
Position Title: System Administrator- Planning & Implementation
Employee Status: Contract
Location: Indianapolis, IN., On-Site
Cordova is currently seeking a highly skilled System Administrator on behalf of our client to serve as a vital partner for their internal project planning systems and evolving digital tools. In this role, you will be the bridge between technical system functionality and user success, leading engagement, delivering impactful training, and ensuring the highest standards of data integrity.
We are looking for a solutions-focused professional who brings technical expertise, a collaborative mindset, and a commitment to consistent follow-through.
Key Responsibilities
User Support & System Advocacy
Technical Support: Provide responsive and knowledgeable user support for the Planisware (Envision) system and related business tools, ensuring a seamless user experience.
Adoption Leadership: Drive user acceptance of new tools and processes by leading project initiatives and process improvement efforts.
Continuous Improvement: Proactively gather stakeholder feedback to refine training materials, system documentation, and support protocols.
Training & Documentation
Educational Design: Create and deliver concise, accessible training materials—including live sessions and digital resources—tailored to a diverse user base.
Knowledge Management: Maintain and improve system documentation, best-practice guides, and troubleshooting resources with regular, rigorous updates.
System Governance & Operations
Access Control: Actively manage user roles, permissions, and security profiles.
Data Integrity: Oversee data quality and system compliance, ensuring all inputs adhere to organizational standards.
Cross-Functional Collaboration: Partner with various teams to align system features with broader business needs and remain open to supporting new systems as the organization evolves.
Ownership: Take full accountability for assigned tasks, providing transparent communication regarding project status and system changes.
Candidate Qualifications
Education & Experience
Education: Bachelor's degree or higher in Project Management, Business, Life Sciences, IT, or a related field.
System Expertise: Minimum of 5 years of experience with Planisware or similar Project Management software systems. Specific experience supporting Envision is a significant advantage.
Proven Track Record: Demonstrated ability to independently adapt to and contribute to new business processes and technical environments.
Process Optimization: Experience in database management and business process improvement is preferred.
Core Competencies
Communication: Exceptional written and verbal skills, with a talent for creating user-friendly documentation and delivering effective training sessions.
Problem Solving: Evidence of strong project leadership, accountability, and a proactive approach to technical challenges.
Versatility: Proven ability to manage multiple priorities effectively within a cross-functional, fast-paced environment.
Change Management: A professional who is comfortable with organizational evolution and eager to learn new technologies.
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