Director of Patient Care - Buffalo, United States - University at Buffalo

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    Full time
    Description
    Posting Details

    Position Information

    Fiscal Year
    Position Title Director of Patient Care
    Posting Category Staff
    Department Clinics
    Posting Number U240020
    Posting Link
    Employer UB Foundation Activities
    Appointment Term
    Position Type

    Posting Detail Information

    Position Summary
    The School of Dental Medicine ( SDM ) Dental Clinic is seeking a Director of Patient Care to oversee both the patient outreach programs and clinical dental staff. The Dental Clinic is an integral portion of the student experience and serves the Buffalo community through patient care and outreach. This position will supervise Dental Care Coordinators, Dental Hygienists, and Dental Assistants. The Director will report to the Associate Dean for Clinical Affairs and will work closely with others on the leadership team including, but not limited to the Program Directors and clinic administrators. This position will collaborate to ensure the highest quality patient care is a priority.

    The Director's primary responsibilities are as follows:
    • Drive process improvement in the patient care life cycle to achieve high patient satisfaction.
    • Responsible for staff management of the Pre-Clinic Senior Dental Assistants, Post Graduate Dental Assistants, Dental Hygienists, and the Dental Care Coordinators.
    • Oversight of operations for various outreach programs including, Schools Based Health Programs, Mobile Dental Units, Veterans Programs, and Give Kids a Smile.
    • Collaborate with faculty leads and program directors to ensure clinic staffing levels are adequate to deliver excellent patient care.
    • Ensure patient care and satisfaction is consistent and of the highest quality so that both student and patient are treated correctly and pleased.
    • Advance strategic objectives as defined by the Associate Dean and SDM .
    • Collaborate with business and operations departments on Human Resource and Finance procedures. This includes, but is not limited performance programs and evaluations, recruitment, retention, and professional growth/development.
    • Serve on various SDM committees related to clinical operations and SDM objectives.
    Outstanding Benefits Package

    Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages.

    About The University at Buffalo
    The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

    University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

    Minimum Qualifications
    • Bachelor's degree in a related field, two+ years of experience in the dental or healthcare industry, management and patient experience.
    Preferred Qualifications
    • Master's degree in health administration, business, or related field.
    • Five + years of experience in dental or healthcare patient experience.
    Physical Demands
    Salary Range $80,000 - $100,000
    Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
    Type Full-Time
    Campus South Campus
    Posting Alerts
    Special Instructions Summary
    Is a background check required for this posting? Yes
    Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

    Contact Information

    Contact's Name Matthew Delaney
    Contact's Pronouns
    Contact's Title SDM Unit Business Officer
    Contact's Email
    Contact's Phone

    Posting Dates

    Posted 03/20/2024
    Deadline for Applicants Open Until Filled
    Date to be filled 05/01/2024

    References

    Number of References Required 3
    Reference Cutoff Date
    Instructions to Applicant

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    1. Please indicate your current employment affiliation with the University at Buffalo.
      • Faculty
      • Faculty Student Association (FSA)
      • Research Foundation Employee
      • State Classified
      • State Professional
      • UB Foundation
      • TA/GA
      • Student
      • No Current Employment Affiliation
    2. How did you first hear about this employment opportunity?
      • Chronicle of Higher Education
      • Conference
      • Personal Referral
      • Other
    Documents Needed To Apply
    Required Documents
    1. Cover Letter
    2. Resume
    Optional Documents