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    Medical Receptionist - Norfolk, United States - WomanCare Centers

    WomanCare Centers
    WomanCare Centers Norfolk, United States

    1 month ago

    Default job background
    Full time
    Description
    Our OBGYN practice is seeking to enhance our clerical staff with the addition of a new full-time member to our dynamic team. The right candidate should possess a desire to provide high-quality customer service with efficiency and compassion. A growth mindset is vital in this position as we all have an opportunity to learn more every day.
    Essential Functions:
    • Answering phones and assisting patients via our multiphone system.
    • Prioritizing tasks in an ever-evolving environment.
    • Checking patients in and out and updating demographic information.
    • Reviewing provider schedules to identify and correct as appropriate.
    • Obtaining insurance benefits for patients and quoting payments due at the time of service.
    • Collecting Payments.
    • Processing incoming and outgoing referrals.
    • Navigating our electronic medical record.
    • Processing appointment requests via portal, email, and phone.
    • Protecting patient health information.
    • Various other tasks as needed to meet the needs of our practice.

    Qualifications and Requirements:
    • The desire to learn.
    • The ability to multitask.
    • Excellent attention to detail.
    • Great customer service skills.
    • Experience with insurance is a plus.
    • Prior customer service experience is a must.
    • Computer efficiency.
    • Prior use of an electronic medical record (especially Athena) is a plus.

    Some of the things you can expect once joining our team:
    • Paid time off that will increase with tenure.
    • Major Federally recognized holidays off with pay.
    • A competitive benefits package with optional supplemental benefits.
    • Leadership is dedicated to cultivating and maintaining an environment that is positive and fuels growth.
    • Opportunities that provide healthy challenges.
    • Coworkers push you to succeed.


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