Sales Manager - Rapid City - Hart Ranch

    Hart Ranch
    Hart Ranch Rapid City

    4 days ago

    Description
    Reports to: Resort Manager
    Classification: Year-round, Full-time, Exempt
    Pay Structure: Salary plus commission
    Benefits Eligible: After 60 days- Medical, Dental, Vision, EAP, Life; After 1 yr Simple IRA with match
    This role will involve a period of training with the incumbent Sales Manager until they depart
    The Sales Manager will:
    • Meet with potential members to explain products and services, complete sales processes, and ensure accuracy of all forms.
    • Drive sales performance by converting leads and supporting staff goals.
    • Oversee accurate data entry in membership software.
    • Manage outreach efforts using Constant Contact for prospective members.
    • Cultivate long-term customer relationships and maintain high service standards.
    • Train and support sales staff in processes, communication, product knowledge, and software.
    • Coordinate Sales team schedules for full coverage.
    • Support development and execution of sales programs and planning initiatives.
    • Provide leadership with ideas, improvements, and feedback from members.
    • Sign up for and participate in trade fairs, events, and industry functions.
    • Maintain accurate records of customer interactions and sales activities.
    • Assist members with upgrades, transfers, associate additions, and storage contracts.
    • Perform administrative duties including filing and record management.
    • Ensure compliance with Employee Handbook and Employee Safety Manual.
    • Additional duties may be assigned as needed.
    • Supervise and support Guest Services Supervisor and collaborate to provide outstanding customer experiences.
    Requirements

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