-
Member Experience Specialist
4 days ago
VASA FITNESS American Fork, United States Part -TimePOSITION DESCRIPTION · POSITION TITLE: Member Experience Specialist (MES) · FLSA STATUS: Hourly · COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales · JOIN OUR TEAM · At VASA Fitness, we want to create an up ...
-
Customer Experience Specialist
3 weeks ago
Serenity Healthcare, LLC Lehi, United StatesCustomer Experience Specialist · Onsite – Lehi, UT · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providi ...
-
Customer Experience Specialist
2 weeks ago
Route App Inc. Lehi, United States** Customer Experience Specialist**** Lehi, Utah, United States****Route**Route is helping people discover and celebrate the world's brands through a completely reimagined e-commerce marketplace that directly connects and empowers both consumers and brands. Routes unique platform ...
-
Member Experience Specialist
3 weeks ago
VASA FITNESS Herriman, United States Part -TimePOSITION DESCRIPTION · POSITION TITLE: Member Experience Specialist (MES) · FLSA STATUS: Hourly · COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales · SCHEDULE: Mornings, Afternoons, Weekends · JOIN OUR TEA ...
-
BILINGUAL FRENCH Customer Experience Specialist
2 weeks ago
Companalyst Lehi, United StatesBILINGUAL FRENCH Customer Experience Specialist · $18.00hr. · Work from Home- UTAH RESIDENTS ONLY · Monday- Friday 6:30 am to 3:00 pm · A global market leader in the health and wellness industry is looking for BILINGUAL FRENCH Customer Experience Specialists to join their team ...
-
Customer Experience Specialist
4 days ago
My Mind's Eye Paper Goods North Salt Lake, United StatesCompany Description · At My Mind's Eye, we design and manufacture cute paper party products & stationery. We are passionate about creating beautiful products that delight our customers, inspiring them to effortlessly celebrate the everyday. · Role Description · This is a full-tim ...
-
Customer Experience Specialist
2 weeks ago
Dal-Tile Salt Lake City, United States25hours a week3 Saturdays of the month required for 4 hours.Dal-Tile is currently seeking an exceptional Customer Experience Specialist, Part Time to join our TEAM As the Customer Experience Specialist, we need someone who is ready to provide a variety of support such as assist s ...
-
Customer Experience Specialist
1 week ago
Cottonwood Residential Salt Lake City, United StatesHiring Immediately Customer Experience/Leasing Specialist needed to at Cottonwood Apartments in Salt Lake City, UT · Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residen ...
-
Customer Experience Specialist
11 hours ago
My Mind's Eye Paper Goods Salt Lake City, United StatesCompany DescriptionAt My Mind's Eye, we design and manufacture cute paper party products & stationery. We are passionate about creating beautiful products that delight our customers, inspiring them to effortlessly celebrate the everyday.Role DescriptionThis is a full-time on-site ...
-
Customer Experience Specialist
1 week ago
Liddiard Home Furnishings Tooele, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Employee discounts · Training & development · Job Summary · Liddiard Home Furnishings is looking for Part Time Customer Experience Specialist to join our team As a CES, you are the face of ...
-
Customer Experience Specialist
5 days ago
Cottonwood Residential Salt Lake City, United StatesJob Description · Job DescriptionHiring Immediately Customer Experience/Leasing Specialist needed at Cottonwood Broadway in downtown Salt Lake City, UT · Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our comm ...
-
Customer Experience Specialist
1 week ago
Liddiard Home Furnishings Tooele, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Health insurance · Competitive salary · Dental insurance · Employee discounts · Paid time off · Training & development · Vision insurance · Job Summary · Liddiard Home Furnishings is looking ...
-
Customer Experience/Leasing Specialist
15 hours ago
Cottonwood Residential Salt Lake City, United StatesJob Description · Job DescriptionSubmit your resume here if you do not see open opportunities in a city or state near you We will keep your resume on file and contact you when we have a new opportunity. · Do you love helping people feel at home? As a Customer Experience/Leasing ...
-
Customer Experience Specialist I
1 week ago
Celtic Bank Salt Lake City, United StatesThe Customer Service Experience Specialist I serves as the first point of contact for many visitors who are engaged with the organization. The position is required to convey an image of professionalism, efficiency, and competence as a highly visible member of the Celtic Bank team ...
-
customer experience specialist-pt
2 weeks ago
Mohawk Industries Inc Salt Lake City, United StatesSelect how often (in days) to receive an alert: · CUSTOMER EXPERIENCE SPECIALIST-PT · Date: · May 22, 2024 · Location: · Salt Lake City, Utah, United States, 84115 · Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out wi ...
-
customer experience specialist-pt
2 weeks ago
Dal-Tile Distribution, Inc. Salt Lake City, United StatesCUSTOMER EXPERIENCE SPECIALIST-PT · Salt Lake City , · Utah · Apply Now · Dal-Tile is currently seeking an exceptional Customer Experience Specialist, Part Time to join our TEAM As the Customer Experience Specialist, we need someone who is ready to provide a variety of suppor ...
-
Customer Experience Specialist I
3 weeks ago
Celtic Bank Salt Lake City, United States Full timeThe Customer Service Experience Specialist I serves as the first point of contact for many visitors who are engaged with the organization. The position is required to convey an image of professionalism, efficiency, and competence as a highly visible member of the Celtic Bank team ...
-
Customer Experience Specialist, POC
1 week ago
Siemens Salt Lake City, United StatesJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. · Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibi ...
-
Customer Experience Specialist
3 weeks ago
Ion Solar Orem, United StatesJob Details · Job Location · UT Corp - Orem, UT · Position Type · Full Time · Salary Range · $ $18.00 Hourly · Description · ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a grow ...
-
Customer Experience Specialist
3 weeks ago
Ion Solar Orem, United StatesJob Details · Job Location · UT Corp - Orem, UT · Position Type · Full Time · Salary Range · $ $18.00 Hourly · Description · ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a gr ...
Customer Experience Specialist - Lehi, United States - Route App, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
** Customer Experience Specialist**
** Lehi, Utah, United States**
**Route**
Route is helping people discover and celebrate the world's brands through a completely reimagined e-commerce marketplace that directly connects and empowers both consumers and brands. Routes unique platform takes a holistic approach to online shopping, rethinking the consumer experience from discovery to delivery via the Route app, while offering a suite of features that provides merchants the tools necessary to enhance the overlooked post-purchase experience. Since launching in 2018, Route has built a network of over 2 million app users and over 10,000 merchants. The company has offices in Lehi, UT and Los Angeles, CA. For more information go to
**Opportunity**
We are looking for an ambitious, self-starter who is excited to join a high growth tech start-up. Our Customer Experience team is the heart of what we do and is pivotal to the success and scalability of our Customer Success Organization. They are responsible for providing world-class service at every customer touch point and creating experiences worth celebrating. Joining such a rapidly growing start up means a lot of room for innovation and ingenuity with the ability to help guide our team to delivering exceptional service. Our Customer Experience Specialists are extremely driven and relentlessly optimistic. They must also be solutions-oriented, compassionate and able to communicate in a clear and concise manner while maintaining a professionally upbeat and positive tone. The Customer Experience Specialist role is ideal for individuals that are passionate about their career and looking to impact the business in a large way.
**Responsibilities**
Maintain a customer-focused, positive attitude while providing world-class service to our consumer base and create experiences worth celebrating
Quickly resolve inbound customer inquiries assigned in software support system Zendesk
Become a subject matter expert on Routes Package Protection policy
Properly identify customers package protection eligibility by analyzing submitted information and evidence necessary to support consumers case
Identify customer issues and professionally communicate solutions via email
Stay incredibly organized while working and documenting within multiple tech systems (Zendesk, Paypal, Salesforce, etc)
Recognize, document, and alert leadership of trends in contacts and ongoing issues
Identify and recommend process improvements that will allow our team, department, and company to scale
**Qualifications**
Ability to work in a fast-pace, autonomous environment balancing ones daily responsibilities and KPIs while also working on ad-hoc projects
Exceptional verbal and written communication skills with the ability to accurately type at least 50+ words/minute.
Strong problem-solving skills and resourcefulness. If you dont know how to do something, youll do whatever it takes to figure it out.
Team player with excellent interpersonal skills with the ability to work collaboratively cross-functionally
Ability to learn quickly and adapt to challenging situations
Self-motivated and goal-oriented with the desire for upward mobility within the organization
Ability to work at our HQ in Lehi, Utah.
**Benefits**
Route offers an array of benefits including a highly competitive hourly rate, stock options, 100% healthcare coverage, and an unlimited PTO policy.
**Route is an Equal Opportunity Employer.** We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be