- Performs Preventative Maintenance inspections of customers' batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
- Travel to customer sites to install, repair, and perform preventative maintenance to customer's equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
- Interacts with all levels of people, both inside and outside the company.
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
- Determines specific gravity of solution.
- Waters, Washes, cleans, and neutralizes customers' batteries at customers' location.
- Installs equipment at customer's facility to ensure full functionality according to specifications.
- Provides on-site technical assistance to help troubleshoot and repair equipment.
- Maintains records of performance reports.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer's operation.
- Occasionally report to the local Service Center for mandatory training, inventory, parts pick up/drop off, etc.
- Spanish speaker highly desired but not required
- A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
- Basic knowledge of Microsoft Office and the Internet.
- Basic mechanical aptitude.
- Previous customer service experience in-field support.
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
- Able to perform basic math and solve simple equations.
- Must be able to work flexible hours and respond to after-hour service calls when required.
- 50-75% Travel(national & international) required for this position, with traveling expenses fully covered
Battery Field Service Engineer - Houston, United States - Petroplan
Description
Our client's longer-lasting batteries and systems have provided critical safety applications, back-up power and propulsion for their customers. As a leading battery company, our client's innovative, safe, and reliable technology delivers high performance on land, at sea, in the air, and in space.
Principle Duties and Responsibilities:
Requirements:
Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.
Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.
In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.
Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.