- Standardizing, Configuring, and Operationalizing Desktop Applications:
- Performs basic software configurations for use by the entire company.
- Assists with software configurations for specific groups within the company.
- Assists with configuration of company hardware/software assets (mobile GPS units, servers, license managers, etc.).
- Supports and maintains company hardware/software assets (mobile GPS units, servers, license managers, etc.).
- Assists with coordination and execution of the installation of new patches/updates.
- Tests configuration changes made on company or client assets.
- Assist with troubleshooting company-wide system and specific application issues.
- May help with researching industry trends in standards, automation, and new technologies. Thinks strategically about efficient solutions for HR Green and our clients.
- Software License Management for all software:
- Coordinates with company users to determine adequate types and numbers of available software to support projects and other company initiatives.
- Helps gather business line data for IT Director to prepare annual budgets for required hardware/software maintenance, along with any new required hardware/software.
- Assists with coordination and execution of software and system access requirements with other firms when working joint-ventures or other types of complex projects.
- Coordinates hardware/software requirements, installation, and setup for new employees working with the software during the hiring and on-boarding process.
- First being trained on and learning about the following, then eventually taking on support responsibilities in the AutoDesk, Bentley, and ESRI software platforms
- Works with a variety of software and supports teams to troubleshoot production issues .
- After hours IT infrastructure and application change implementations and/or testing.
- Manage the imaging, distributing and inventory tracking of workstations, monitors and other office- specific IT equipment
- Provide hands-on support, IT training and troubleshooting for employees within your home office, as requested by the IT Service Desk
- Provide Service Desk over-flow phone/queue support on the relatively rare occasions in which it is needed
- Associate's degree (A.A) from a two year college or technical school, or the equivalent combination of education and experience is required. A Bachelor's degree in a related discipline is preferred, but not required
- At least 2 years of experience in a technical support role.
- Experience in supporting a Windows 10 virtual workstation environment.
- Experience in creating technical and operational documentation required, regardless of the field in which the documentation was created.
- Experience with the ITIL Incident/Problem/Change/Configuration Management framework preferred.
- Interest in expanding into the realm of supporting engineering-based software.
- Interest in learning about and getting exposed to IT infrastructure engineering and operations, including network, server, storage, workstation and application support.
- Willing to work independently as the last line of defense for application issues within the company, and willing to escalate issues to the software vendor
- Excellent communication and people skills required.
- Good listening and problem solving skills required.
- Ability to handle and prioritize multiple projects required.
- The ability to handle objections and counter those objections professionally required.
- Ability to work a flexible schedule to include afterhours work required.
- Aptitude in learning new technologies and IT concepts required.
-
Application Administrator I
2 weeks ago
HR Green McHenry, United StatesJoin our team Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. With a history spanning over 110 years, HR Green has consistently delivered on this mission, establishing ourselves as a trusted partner for our colleagues, clients, and communities alike. Each day, we work to fi ...
-
Imaging Assistant-Casual PRN Variable
3 weeks ago
Northwestern Memorial Healthcare McHenry, United States Part timeJob Description · Medical Imaging Assistants (MIA) work directly with nurses and technologists to provide direct patient care to promote the patients' personal, emotional and physical needs. · An MIA ensures patient safety and consistently manages procedural workflow. Performs pa ...
-
Accountant
1 week ago
Pro QC International North America McHenry, United States Full timePro QC International has more than 40 years of experience in quality control and quality assurance across virtually every industry, providing quality assurance, engineering, and consulting services since 1984. · At Pro QC, we value quality over quantity. We value professionalism, ...
-
Northwestern Medicine McHenry, United States Full timeDescription · Northwestern Medicine has an exciting opportunity for an experienced Physician Assistant to work in our Cardiovascular Surgery department. This position is 100% OR/inpatient based. · Schedule : Monday - Friday (8 hour days); potential to discuss 4-10hr days · Call ...
-
Dual Studies in Business Administration
3 weeks ago
NebulaTech Oakwood Hills, United StatesAt our location in Hamburg, we are looking for you starting on August 1st, 2024 in cooperation with the University of Europe for Applied Sciences (UE). · Dual Study Program in Business Administration & Taxation with two degrees: Bachelor of Science and Tax Clerk (m/f/d) - Startin ...
-
Northwestern Medicine Mchenry, United StatesIn addition to competitive compensation, we offer an excellent benefits package. This includes a continuing medical education allowance, paid time off, well-being fund, 401k, paid parental leave, malpractice insurance and much more. Moreover, we will provide financial stability a ...
-
Northwestern Medicine Mchenry, United StatesIn addition to competitive compensation, we offer an excellent benefits package. This includes a continuing medical education allowance, paid time off, well-being fund, 401k, paid parental leave, malpractice insurance and much more. Moreover, we will provide financial stability a ...
-
Financial Advisor
3 days ago
New York Life McHenry, United States· We are seeking an eager, strategic, and definitive financial advisor to fill an entry-level position that offers room for growth and a promising job outlook. Our ideal candidate will be driven by the need to help clients identify and achieve their financial goals through a var ...
-
Accountant
2 days ago
Pro QC International North America McHenry, United StatesJob Description · Job DescriptionPro QC International has more than 40 years of experience in quality control and quality assurance across virtually every industry, providing quality assurance, engineering, and consulting services since 1984.At Pro QC, we value quality over quant ...
-
Corporate Recruiter
2 weeks ago
Follett Learning McHenry, United StatesPosition Overview · As a Corporate Recruiter at Follett School Solutions, you will play a crucial role in driving the growth of our organization, with a focus on Sales, while making an impact in education technology. You will be responsible for identifying, attracting, and acqu ...
-
Commercial Truck Sales Professional
1 week ago
Gary Lang Automobile Group McHenry, United StatesJob Description · Job DescriptionJob DescriptionDo you have sales experience, but have no room for growth? Gary Lang Auto Group dealership is looking for a talented and outgoing commercial or automotive sales professionals to join their Commercial Truck sales team. Come and join ...
-
Agent in Charge
2 days ago
Nobo McHenry, United StatesJob Description · Job DescriptionAgent in Charge, Lakemoor, Illinois · Position Objective: · The Lead Budtenders are the departmental co-managers with regard to the provision of cannabis for the business. These individuals will work together to create and implement best practice ...
-
Automotive Sales Professional
2 days ago
Gary Lang Automobile Group McHenry, United StatesJob Description · Job DescriptionJob DescriptionDo you have sales experience, but have no room for growth? Gary Lang Auto Group dealership is looking for a talented and outgoing automotive sales professionals to join their sales team. Come and join one of the largest and busiest ...
-
Mold Maker
4 hours ago
Fathom McHenry, United StatesJob Description · Job DescriptionFathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of m ...
-
Mold Maker
2 weeks ago
FATHOM Mchenry, IL, United StatesFathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 f ...
-
Northwestern Medicine Mchenry, United States Full timeBenefits · * $10,000 Tuition Reimbursement per year ($5,700 part-time) · * $10,000 Student Loan Repayment ($5,000 part-time) · * $1,000 Professional Development per year ($500 part-time) · * $250 Wellbeing Fund per year($125 for part-time) · * Matching 401(k) · * Excellent medica ...
-
Northwestern Memorial Healthcare McHenry, United StatesJob Description · This is a Casual position for the Immediate Care Center at the McHenry North clinic. A minimum of one shift in a 6-week period. These are 12-hour shifts from 7:45 am-8:15pm. · The Radiographer reflects the mission, vision, and values of NM, adheres to the organi ...
-
Mold Maker
2 weeks ago
Fathom Mchenry, United StatesFathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 f ...
-
Northwestern Memorial Healthcare McHenry, United States Full timeJob Description · Northwestern Medicine has an exciting opportunity for an experienced Physician Assistant to work in our Cardiovascular Surgery department. This position is 100% OR/inpatient based. · _ Schedule_ : Monday - Friday (8 hour days); potential to discuss 4-10hr days · ...
-
Accountant
1 week ago
Pro QC International McHenry, United StatesPro QC International has more than 40 years of experience in quality control and quality assurance across virtually every industry, providing quality assurance, engineering, and consulting services since 1984. · At Pro QC, we value quality over quantity. We value professionalism ...
Application Administrator I - McHenry, United States - HR Green
Description
Job Description
Job DescriptionJoin our team Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. With a history spanning over 110 years, HR Green has consistently delivered on this mission, establishing ourselves as a trusted partner for our colleagues, clients, and communities alike. Each day, we work to find solutions that inspire our employees and fit our clients' needs to build trust to exceed their expectations. As a leading player in the industry, we're proud to be ranked No. 173 on Engineering News Record's Top 500 Design Firms list in 2024. Our unwavering dedication to cultivating an exceptional workplace environment has earned us the distinguished honor of being recognized as a Best Place to Work.SummaryThe Application Administrator I will initially be responsible for the day-to-day support of HR Green's core engineering application environment, with an initial focus on third-party desktop applications that fall outside of the AutoDesk, Bentley and ESRI software platforms. There are over 300 desktop applications that need to be managed on 500+ virtual and physical workstations. This position will grow into a broader IT application administration role, which includes supporting the AutoDesk, Bentley and ESRI software platforms; architecting and supporting proprietary web sites/applications; and maintaining the application automation deployment platform. This position is responsible for ensuring the HR Green application environment is fully functional and available from an operational and technical perspective. This position will be responsible for troubleshooting and resolving application errors and performance issues; setting up and maintaining application configurations; and upgrading/patching applications.
HR Green leverages internal IT infrastructure support staff to monitor and support HR Green's data center and office IT infrastructure (network, server, storage, workstations). This position will work closely with those IT infrastructure personnel, along with third party software vendors, to address application issues that are functional, operational or technical in nature. This position will be responsible for implementing web and application monitoring, and for reviewing application log files to capture application/system issues. There will be formal on-call responsibilities that will cover immediate support for both application and infrastructure, and there will be after-hours work for IT infrastructure and application changes. This is a production IT operations and IT engineering position, with a requirement that this position creates and tests application changes prior to implementing the changes into production.
Essential Duties and Responsibilities:Benefits
Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.
HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.
