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- Providing customers with superior customer service, generating sales, and taking payments in adherence with all company policies and store standards.
- Welcomes customers in person or over the phone in a professional voice and greeting and listens to the customer's needs.
- Check for parts, whenever possible offer new or aftermarket parts.
- Close sales and source new opportunities.
- Follow all procedures on pricing parts and creating invoices, purchase orders, credits and delivery tickets.
- Explain to each customer the yard locations, return policy, warranties and sales procedures.
- Accept payments and deposits ensuring any required sales tax and core fees are included.
- Consults with manager when questions or problems occur.
- Acknowledges and thanks customers when transactions are complete.
- Follows up with customer when parts are damaged or incorrect.
- Able to work required days and hours which may include weekends, holidays and overtime.
- Other duties as assigned.
- Office or shop environment.
- Sitting or standing in front of a computer for long periods of time. Answering phones.
- Bilingual is a HUGE PLUS - those who speak Spanish and/or Russian are highly encouraged to apply
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence such as email.
- Ability to read and interpret documents such as safety rules, work instructions, and procedure manuals.
- High School diploma or GED
- 1+ years of sales experience
- 1+ years of customer service experience
- Strong phone presence and experience taking a high volume of calls
- Basic knowledge of computers
- Associates or Bachelor's degree
- 1+ years of experience in automotive parts/services sales
Counter Sales - Portland, United States - BigFoot Staffing
Description
Thank you for considering this Counter Sales job opportunity - Once you apply, we will reach out to you to schedule a time to talk more about this position.
This position is with an auto wrecking company that rewards hard work. The culture here is one that supports each employee like they are family. Employee advancement is possible and those with good communication, motivation and a desire to perform are given opportunities for growth.
Those who are really good at the basic aspects of the Counter Sales job will be given more compensation, responsibility, and a variety of tasks.
Location: Portland, OR
Hours: TBD
Starting Rate: $18 - $20/hr
Benefits: Yes [after probationary period] Medical/Dental/Vision, 1 Week PTO
Objective:
Thanks.
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