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Senior IT DevOps Applications Engineer - Wilton, United States - ASML
Description
Introduction to the job
ASML brings together the most creative minds in science and technology to develop software and lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.
We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.
Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT; Chandler, AZ; San Jose, CA and San Diego, CA.
Job Mission
The IT DevOps Application Support Engineer will play a key role in supporting an Engineering Workspace, consisting of Virtual Desktops (Windows), a (Linux) High Performance Computing Cluster including storage, a suite of simulation applications and a (cloud based) CI/CD pipeline for managing this set of technologies.
The role will involve in-depth knowledge in the deployment and testing of Simulation Applications on Windows Client / VDI environments.
Experience in the use or support of Commercial engineering applications in the realm of Computational Fluid Dynamics (CFD) or Finite Element Analysis (FEA) is a pre.
Role and responsibilities
We are looking for a Mid-level to Senior-level IT Support engineer with experience on (some of) the following areas: Windows / Citrix / Functional Application Testing / CI/CD / Scripting.
Offers end user IT service support for the Engineering Workspace.
Including and not limited to:
Day-to-day troubleshooting. Provides first-line support to an end-user community of approximately 30 users.
Works with (second line) support within the IT department and Vendors on resolving more complex issues
Works in a DevOps team of about 11 people
The work will be around 25% Operational and 75% Development
Development work focusses on deploying and testing simulation applications on Citrix / Windows Client environments
Drives continuous improvement initiatives for the Engineering Workspace service, seeking to increase end-user efficiency and IT service availability through automation
Other duties as assigned
Job description subject to change at any time
Education and experience
Bachelor's Degree or equivalent experience in a related field; with a preference for degrees in Computer Science/Engineering
Experience
Preferred candidates will have experience with one or more of the following:
Experience with supporting end users of technologies such as Citrix and Windows Client OS
Experience with working with and designing / implementing application testing scenarios preferably through CI/CD pipelines.
Preferred candidates will have experience with three or more of the following:
Scripting in Windows using PowerShell
General Windows and Linux System Administration
CI/CD Pipeline design / configuration / implementation
Functional Application testing automation
Simulation Applications like Ansys, StarCCM, HyperWorks, MATLAB
Working in an Agile / SAFe environment
Any prior experience in migration projects such as Desktop to VDI or Desktop to cloud would be a significant advantage in this role.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to establish and maintain cooperative working relationships with co-workers and customer.
Proven ability to perform effectively in a demanding environment with changing workloads.
Result driven - demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently and as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Other information
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
EOE AA M/F/Veteran/Disability
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions .
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.
An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment.
If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to to initiate the company's reasonable accommodation process.