Lead Guest Shuttle Driver - Farmington, United States - Nemacolin Woodlands

Description

** Lead Guest Shuttle Driver**

**Job Category****:** Transportation **Requisition Number****:** SHUTT005634 Showing 1 location **Job Details**

**Description**

**ESSENTIAL FUNCTIONS:**

Daily reading of logbook and pick-up of daily event sheet

Complete walk through of vehicle; log damage on log sheet and report to manager

Check vehicles fluids and tires

Required to clean both exterior and interior of vehicles

Ability to interact with guests that have high expectations

Provide guests information about resort facilities, activities and services

Greet and make eye contact with all guests entering the vehicle

Make deliveries to guests rooms, when required

Let guests into rooms, when required

Dispatch other shuttles as needed

Serve as Dispatcher when needed

Perform transportation off property

Courteous communication on hand-held radios between dispatcher and other drivers

Must stay on continuous loop throughout property

Serve as a liaison between guests and management

Transport Associates to and from their destination (work and housing locations)

**QUALIFICATIONS:**

High School diploma is required

Must possess strong interpersonal relationship skills

Have ability to take direction and be able to work under stressful situations

Must be flexible with schedule and be able to work evenings, days, holidays and weekends

Must possess excellent communication skills and have desire to work with other people in a team environment

Must be able to speak English

Must be willing to work varied hours

Must be able to drive standard and automatic transmissions

**Experience driving shuttles and/or buses.**

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

An attractive 401(k) plan

Paid vacation, holidays, and personal hours

Family medical, dental and vision insurance

Long-term & short-term disability insurance

Employee assistance program

Educational assistance

Local and resort discounts

On-site uniform and dry-cleaning services

Discounted meals during breaks in the associate break areas

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

**Opportunities for advancement** At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles.

**Associate Recognition programs** Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.

**Mentoring and coaching programs** As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

**AWARDS & ACCOLADES**

Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few.

**ASSOCIATE REFERRAL PROGRAM**

**Year-Round Referral Incentive** - Receive a reward of **$125.00** when you refer a new applicant who is hired and is employed for a minimum of 30 days Receive a second reward of **$125.00** when the referred associate continues their employment for a total of 90 days

**Seasonal Referral Incentive** - Receive a reward of **$100.00** when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)

**ASSOCIATE DISCOUNTS**

Enterprise

X-Plan Ford Pricing

Verizon Wireless

Sprint Wireless

84 Lumber

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Required**

High School or better in Other.

**Experience**

**Licenses & Certifications**