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    Service Advisor - Nashville, Tennessee, United States - Martin Automotive Group

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    Permanent Customer Service / Support
    Description

    Martin Automotive Group is searching for a Service Advisor to join our team at our Nashville Subaru location We believe our continued success and future growth is attributed to our employees.


    Responsibilities:
    Greet customers promptly

    Obtain customer and vehicle information

    Clearly report all vehicle symptoms as described by the customer

    Determine and recommend needed maintenance base on age, mileage and history of vehicle

    Prepare a complete and accurate estimate of cost for labor and parts

    Establish follow up time

    Monitor the progress of each vehicle throughout the day, and updating customers frequently

    Verify that the final invoice reconciles with the work performed on the repair order

    Explain all completed work and charges to customers

    Requirements

    Must have high school diploma or GED

    Proven record of achieving exceptional Customer Satisfaction

    At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience

    Above average energy level

    A desire for a long term career with a growing organization

    Personal and professional integrity

    Benefits

    Medical, Dental, Vision, Life Insurance

    401k

    Paid Holidays

    Weekly Paychecks

    Hourly plus commissions and bonuses

    Service Advisor, Advisor, Service Writer, Customer Service, Automotive

    #lpmag

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