Branch Manager - Albany, United States - Help At Home

Help At Home Albany, United States

4 weeks ago

Description

**Help At Home**

**Branch Manager**

**Branch Operations - Albany, GA - Full Time**

**Help at Home is hiring a Branch Manager**

We are the nations leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

We are currently seeking an experienced Branch Manager to oversee daily office operations. The Branch Manager will also ensure quality service delivery to all of our clients. This is an ideal role for individuals with experience providing leadership in a healthcare setting. Work hours for this role are normally Monday - Friday 8:00AM - 5:00PM, but will vary to support business needs.

**Benefits**

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

**Responsibilities**

Organize and administer all services and office operations within the service areas

Oversee recruitment, screening, selection and training for all field and administrative staff

Implement and interpret service and operations policies

Delegate duties and establish proper accountability for staff members

Supervise and direct services and operations of staff

Coordinate recognition program within the company

Maintain liaison with local contracting entity with regard to contract services and operations

Coordinate timesheets and complete payroll entry forms

Process authorizations to ensure updated information is documented on client files

Coordinate the opening of new cases

Arbitrate grievances

Perform monthly service calls to clients to ensure adequate caregiver performance and client satisfaction

**Minimum Qualifications**

Minimum of 3 years of experience in social service administration, 3 years of experience in the provision of in-home services to the elderly and/or disabled, **OR** a degree from an accredited four-year institution

Experience with in-home care services

Valid driver's license

Access to fully-insured and reliable transportation

Availability to be On-Call for caseload-related crises

Professional oral and written communication skills

Ability to organize, administer, and evaluate ongoing services in a multi-phased operation

Branch Managers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

Help at Homes mission is to be the leading national provider of high quality, person-centered care and support to the elderly and people with disabilities in their homes and community-based settings. The core to our services are highly trained, compassionate and dependable caregivers who are supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.

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