Jobs
>
Fort Myers

    Patient Access Specialist II/Medical call center - Fort Lee, United States - 61 Street Service Corporation

    61 Street Service Corporation
    61 Street Service Corporation Fort Lee, United States

    1 week ago

    Default job background
    Description

    Job Title: Patient Access Specialist II

    Come join our team at one of the top healthcare provider networks in New York! As a Patient Access Specialist II, you will be an integral part of our department-based scheduling pod, handling a high volume of patient inquiries and requests for scheduling diagnostic services, physician appointments, and general department information. Your role is crucial in delivering exceptional patient experiences through outstanding customer service, empathy, and patience.

    Job Responsibilities:
    • Schedule appointment requests and conduct outbound calls for Epic referrals.
    • Communicate insurance details, financial responsibilities, and time-of-service policies to patients.
    • Collect and verify patients' insurance and demographic information in EPIC.
    • Conduct real-time insurance verifications.
    • Obtain pre-registration information to manage Epic work queue accounts.
    • Provide necessary support and back-up coverage when required.
    • Handle general faxing, filing, and mail sorting tasks.
    • Facilitate team discussions on complex patient scheduling needs.
    • Address escalated cases with higher complexity as assigned and escalate issues for resolution.
    • Perform any other relevant duties as delegated.
    Job Qualifications:
    • High School Diploma or equivalent is required.
    • Minimum of 3 years of relevant experience with proficiency in medical terminology.
    • Demonstrated strong proficiency in handling various scheduling complexities and workflows.
    • Excellent customer service, problem-solving, and communication skills.
    • Proficiency in Microsoft Office (Word & Excel) or similar software.
    • Associate's Degree or higher is preferred.
    • Prior experience in high-volume customer service in a call center setting is a plus.
    • Fluency in both English and Spanish is advantageous.

    Join our team and be part of a workplace that values your skills and contributions. Your salary will be competitive and commensurate with your experience, skills, and qualifications.

  • Responsive Call Center

    Entry-level, Call Center Operator

    3 weeks ago

    Responsive Call Center Fort Myers, United States

    For over 40 years, Responsive Call Center has been a leading provider of outsourced answering services. Headquartered in the United States, Responsive Call Center has several call centers across the western hemisphere. If you're the kind of person who enjoys helping others over t ...

  • Millennium Physician Group

    Call Center

    1 week ago

    Millennium Physician Group Fort Myers, United States

    Summary · The Call Center - Patient Engagement Specialist plays a crucial role as they are the liaison between our patients and medical practices within the Millennium Physician Group family. They are the first point of contact via telephone with the patient. The successful candi ...

  • Medix

    Call Center Scheduler

    1 week ago

    Medix Fort Myers, United States

    Medix is hiring for a call center scheduler for an imaging center in Fort Myers. Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations (13) · Collecting and processing accurate patient demographics and clinical information ...

  • Lee County Tax Collector

    Call Center Representative

    3 weeks ago

    Lee County Tax Collector Fort Myers, United States

    ** Starting Hourly Rate of $17.50/hour** Bilingual (English/Spanish) · Job Summary · The Call Center Representative provides a full range of service delivery activities that support the Call Center team and engages our customers. The representative contributes to the smooth oper ...

  • Suncoast Credit Union

    Call Center Representative

    2 weeks ago

    Suncoast Credit Union Fort Myers, United States

    ** Call Center Representative (aka: Customer Service)** · **Job Category****:** Call Center **Requisition Number****:** CALLC06859 Showing 1 location **Job Details** · **Description** · **Start Date: 9/07/21** · **Pay: $15.50** **Some of our Benefits/Perks for Suncoast Employ ...

  • PowerHouse Home Services

    Call Center Manager

    1 week ago

    PowerHouse Home Services Fort Myers, United States

    You're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've pro ...

  • Powerhouse Home Service LLC

    Call Center Manager

    1 week ago

    Powerhouse Home Service LLC Fort Myers, United States

    Job Description · Job DescriptionYou're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here i ...

  • GovernmentJobs

    Call Center Representative

    1 week ago

    GovernmentJobs Fort Myers, United States

    Government Jobs - Full Time - Depends on Qualifications ** Starting Hourly Rate of $17.50/hour** Bilingual (English/Spanish) In addition to Competitive Pay, this position is eligible for a variety of benefits including: WORK LIFE BALANCE: Paid Time Off & Holiday pay HEALTH & WELL ...

  • The CSI Companies

    Call Center Quality Specialist

    3 weeks ago

    The CSI Companies Fort Myers, United States

    . · CSI Companies are looking for a Call Center Quality Specialist to join the team of a prestigious healthcare organization in Fort Myer, FL The CSI Companies understands that an attractive benefits package is important for recruiting above-average candidates. While on contrac ...

  • Millennium Physician Group

    Call Center

    2 weeks ago

    Millennium Physician Group Fort Myers, United States

    **Summary** · **Essential Duties and Responsibilities** include the following. Other duties may be assigned. · - Handle incoming calls, schedule patient appointments, provide accurate information, and solve complaints and inquiries; always keeping customer satisfaction at the cor ...

  • Abacus

    bilingual call center representative

    6 days ago

    Abacus Fort Myers, United States

    Job Description · Job DescriptionCome join Abacus as a Call Center Representative at one of our top clients in Fort Myers, FL · Job Duties: · Assisting in a fast-paced call center environment. · Focused on providing the best environment for citizens and employees. · Providing inf ...

  • TeleSpecialists LLC

    Emergency Call Center Supervisor

    14 hours ago

    TeleSpecialists LLC Fort Myers, United States

    Job Description · Job DescriptionThis is a 100% in office position in either our Atlanta Georgia or Ft Myers Fl offices. · We are in search of an experienced Emergency Call Center (RRC) Supervisor to lead our teams 24/7/365 call center within multiple sites. As a key player in th ...

  • HeadPinz Entertainment Centers

    Call Center Representatives

    3 days ago

    HeadPinz Entertainment Centers North Fort Myers, United States

    Call Center Representatives at HeadPinz, Bowland & FastTrax Entertainment · We are seeking a dedicated and enthusiastic individual to join our team as a Call Center Representative. This role is integral to our operations and requires a unique set of skills and qualifications. · * ...

  • Family Health Centers of Southwest Florida Inc

    Call Center Representative

    1 week ago

    Family Health Centers of Southwest Florida Inc Fort Myers, United States

    : · Family Health Centers of Southwest Florida, Inc. has an immediate opening for a dedicated Call Center and Customer Service professional, especially those bilingual in English and Spanish. The Call Center Representative will be responsible for answering all incoming calls to F ...

  • Powerhouse Home Service LLC

    Call Center Manager

    1 week ago

    Powerhouse Home Service LLC Fort Myers, United States

    You're the best and you want to join a team that appreciates you, where you can create your own opportunities._ · **_ Who We Are_** · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You' ...

  • PowerHouse Home Services

    Call Center Representative

    3 weeks ago

    PowerHouse Home Services Fort Myers, United States

    You're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've pro ...

  • Merits Health Products

    Technical Services Call Center Manager

    2 weeks ago

    Merits Health Products Fort Myers, United States

    Job Description · Job DescriptionSalary: DOE · Merits Health Products is driven to improve lives by making high-quality power mobility equipment. Merits is synonymous with innovative engineering, constant product development, adaptability, and caring customer support. · We are c ...

  • Merits Health Products

    Technical Services Call Center Manager

    2 weeks ago

    Merits Health Products Fort Myers, United States

    **Merits Health Products **is driven to improve lives by making high-quality power mobility equipment. Merits is synonymous with innovative engineering, constant product development, adaptability, and caring customer support.** · **This is a full-time, in office position based ou ...

  • Healthcare Network, Inc.

    Call Center Patient Service Representative

    1 week ago

    Healthcare Network, Inc. Immokalee, United States

    Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure tha ...

  • Dealers Greatest Assets

    Automotive Call Center Agent

    1 week ago

    Dealers Greatest Assets Bonita Springs, United States

    _**Elevate Your Career at SWFL's #1 Rated Contact Center **_ · DGA, the driving force behind top automotive brands like Mercedes, BMW, and Audi, is on the lookout for individuals who are ready to deliver exceptional service to our clientele. As a Call Center Agent, you'll be entr ...