CSI Network Services Benefits Coordinator - Cleveland, OH

Extraordinary Careers. Endless Possibilities. · With the nation's largest home infusion provider, there is no limit to the growth of your career. ·  Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With o ...

Job description

Extraordinary Careers. Endless Possibilities.

With the nation's largest home infusion provider, there is no limit to the growth of your career.

 Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Network Services Benefit Coordinator is a multi-functional role requiring cross-training in Intake referral processing, initial benefits verification, and authorizations. This position is responsible for accurately following established process steps to verify patient eligibility, coordinate benefits, and determine patient coverage and financial responsibility for services, while meeting KPI goals and maintaining high-quality, compliant documentation.

Job Description: ​

CSI Network Services, an Option Care Health company, partners with home health and hospice agencies providing access to payers' members for a smooth and seamless transition of in-home care including skilled nursing, skilled therapies, and hospice services.

Job Responsibilities (listed in order of importance and/or time spent)

• Work, apply, and consistently follow established intake and benefits process steps to achieve assigned daily KPIs for both Intake and Benefits, while maintaining accuracy, compliance, and operational standards.

• Utilize company-provided training resources and tools to support consistency, accuracy, and cross-department alignment.

• Communicate all payer updates or changes in a timely manner.

• Align with your Manager based on job scope and responsibilities within CSI and Option Care.

• Develop into a multi-functional contributor within CSI FE.

• Demonstrate strong analytical skills to review benefit information, identify discrepancies, and resolve issues efficiently.

• Maintain detailed, accurate, and organized documentation.

Basic Education and/or Experience Requirements

• High School Diploma or equivalent.

Basic Qualifications

• Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
• Basic level skill in Microsoft Word (for example:  opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

Travel Requirements:  (if required)

NA

Preferred Qualifications & Interests (PQIs)

• Previous Intake/Admissions Experience or Medical Billing/Collections.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $17.02-$28.38

Benefits:

-Medical, Dental, & Vision Insurance

-Paid Time off

-Bonding Time Off

-401K Retirement Savings Plan with Company Match

-HSA Company Match

-Flexible Spending Accounts

-Tuition Reimbursement

-myFlexPay

-Family Support

-Mental Health Services

-Company Paid Life Insurance

-Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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