UTS - Temporary Program Advisor at NC State - Raleigh - NC State University

    NC State University
    NC State University Raleigh

    1 week ago

    Description

    UTS - Temporary Program Advisor at NC State

    The department is seeking a detail?oriented and experienced Program Advisor to support student recruitment, customer service, and administrative operations. This role plays a key part in ensuring a positive experience for prospective and current participants while supporting the successful delivery of programs.

    The ideal candidate is a seasoned administrative professional who is highly organized, adaptable, and comfortable managing multiple priorities. This individual will work both independently and collaboratively, handling sensitive information with discretion and completing computerized tasks accurately and efficiently.

    Attain work?life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

    Disclaimer: Perks and Benefit eligibility is based on Part?Time or Full?Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

    Key Responsibilities

    • Recruit and advise prospective students for the Organizational Performance program
    • Meet with potential registrants via phone, virtual meetings, or in person
    • Support students throughout the registration process and respond to program?related inquiries
    • Coordinate and manage the Alumni LinkedIn Group
    • Set up courses and program instances in NC States REPORTER registration system
    • Maintain strong, collaborative relationships with NC State partners and external clients
    • Answer a secondary telephone line and assist with customer inquiries
    • Process conference and program registrations, including credit card payments by phone
    • Support special projects and perform other duties as assigned

    Events & Documentation

    • Provide on?site registration support for OPD events and courses (approximately 6 days per year)
    • Proofread program materials, including conference programs and calls for papers (approximately 40 hours per year)
    • Organize, scan, edit, and electronically file documents with accuracy and attention to detail
    • Minimum of 12 years of experience in administrative support, program coordination

    Compliance & Training

    • Complete all required NC State training, including Data Security and PCI Compliance.
    • Achieve PCI compliance within two weeks of the hire start date due to the handling of credit card information.

    Required Skills & Qualifications

    • Strong attention to detail with excellent organizational skills
    • Ability to manage and navigate large volumes of files and data efficiently
    • Experience using scanners, computers, and document management tools, including Adobe Acrobat PDF Editor
    • Demonstrated ability to handle confidential and sensitive information with discretion
    • Proficiency in Microsoft Office, Google Workspace, and Adobe Acrobat

    Preferred Experience

    • Prior experience in an administrative role

    Supplemental Questions

    • How did you hear about UTS? (Open Ended Question)

    Required Documents

    • Resume

    Optional Documents

    • Cover Letter
    • Contact Information for References

    NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability?related accommodations in the application and interview process are welcome to contact 919?513?0574 to speak with a representative of the Office of Equal Opportunity.

    Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

    NC State University participates in E?Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

    Contact: ?2011 |

    NC STATE UNIVERSITY
    RALEIGH, NC 27695
    PHONE: ?2011

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