Unified Communications Architect - Billerica, United States - Parexel International Corporation

    Parexel International Corporation
    Parexel International Corporation Billerica, United States

    Found in: Lensa US 4 C2 - 1 week ago

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    Description

    Parexel is looking for changemakers who are driven by curiosity, passion, and optimism. Come join us in keeping the Patient at the Heart of Everything We do.

    Job Title:

    Unified Communications Architect

    Job Introduction:

    At Parexel, we are a leading Clinical Research Organization company specializing in delivering life-changing medicines to patients. We are seeking a Unified Communications Architect to join our team. As a Unified Communications Architect, you will provide end-to-end technology ownership for voice and video services to support our global business.

    Who we are looking for:

    Delivery-focused individuals with proven experience working as a Unified Communications Architect or in a similar role. Who will be responsible for Parexel's technical solutions for global voice and video, interoperability with associated legacy voice services, video and event streaming communications technologies, immersive video conferencing technology and multi-party voice and video collaboration across different endpoints and use cases. That possess excellent problem-solving and analytical skills while demonstrating impeccable communication skills.

    What you'll do:

    • Develop the strategic architecture, design, automation, engineering, product lifecycle and development of all in scope voice and video services, including Microsoft Teams.
    • Create short and long-term strategic UC technology roadmaps, backed by pragmatic designs that support our enterprise technology roadmaps and key business objectives.
    • Manage plans and policies for Microsoft Teams and associated voice and video communications services, strategies, and technologies.
    • Establish a consistent and progressive strategy and architecture for unified communications exploiting new market opportunities as appropriate.
    • Design, develop and drive implementation of new initiatives to enhance the global business. This includes projects related to investments and improvements.

    Additional details:

    Ideal candidates will have 7+ years of engineering experience in unified communications and collaboration platforms, including Teams; Design and implementation of Direct Routing in an enterprise environment with engineering support experience in enterprise global voice footprints with 10,000+ seats. Along with a deep understanding of voice technologies: TDM, SIP, QoS, SBC, Codecs, E.911/emergency dialing, voice recording and general IP telephony; functional knowledge of networking fundamentals including TCP/IP, LAN/WAN/MAN topologies, Ethernet, MPLS, QoS, and differentiated services and security concepts. Bachelors degree in a relevant technical area or equivalent work experience.

    Why join us:

    Opportunity to work on innovative projects at the forefront of the industry.

    Collaborative and inclusive work environment that values your expertise.

    Professional advancement and development opportunities.

    Work life balance and flexible working hours.

    Parexel US Benefits:

    • Health, Vision & Dental Insurance
    • Tuition Reimbursement
    • Vacation/Holiday/Sick Time
    • Flexible Spending & Health Savings Accounts
    • Work/Life Balance
    • 401(k) with Company match
    • Pet Insurance

    Full list of benefits available here:

    About Parexel International:

    At Parexel we embrace flexibility and understand that in today's fast-paced world, employees need to balance their careers with their personal lives. Come join us where learning is constant, you're exposed to a world of experiences and open doors. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy, and we're committed to making a difference.

    If this job does not sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply

    #LI-REMOTE