- Greets patients as they arrive and manages wait time
- Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
- Collects co-payments, co-insurance, and deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Keeping updated measures on an Excel spreadsheet
- Establish and maintain effective working relationships with patients, employees, and the public
- Performs all other related duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at:
- High School Diploma/GED (or higher)
- 1+ years of customer service experience in a professional office setting with strong communication skills both in person and via phone
- 1+ years of experience in a position that requires multi-tasking
- Intermediate level of proficiency with Microsoft applications
- 1+ years of related medical office work experience, including data entry
- ICD 10 and CPT coding experience
- Experience with EMR computer applications
- Working knowledge of medical terminology
-
Guest Service Representative
5 days ago
Pappy's Pet Lodge Richardson, United States**Guest Service Representative** · Guest Service Representatives are vital to the success of Pappy's Pet Lodge. They are the face of the company, handle our clients with exceptional customer service, and ensure that proper care instructions are taken. They are also active and kno ...
-
Public Service Representative
1 week ago
Illinois Secretary of State Plano, United States**Office of the Illinois Secretary of State · **Alexi Giannoulias** · **Job Title**:Public Service Representative - Spanish Speaking · **Division**: Drivers Services · **Union**:SEIU · **Location**:712 E South St, Plano, Illinois - Kendall County · **Salary**:Starting salary for ...
-
Customer Service Representative
5 days ago
PROSPERITY BANK Plano, United States Full time**Position Overview**: · An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationsh ...
-
Provider Services Representative
2 weeks ago
Viva USA, Inc. Richardson, United StatesTitle: Provider Services Representative - Hybrid · Description: · Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accur ...
-
Member Service Representative
3 weeks ago
Texans Credit Union Richardson, United States** Member Service Representative - Call Center (Member Connect)** · **Job Category****:** Member Connect **Requisition Number****:** MEMBE02662 Showing 1 location **Job Details** · **Description** · Texans Credit Union has a great opportunity for a Member Service Representativ ...
-
Financial Services Representative
1 week ago
Charles Schwab Mckinney, United States Full timePosition Type: RegularYour opportunity · Your opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's servic ...
-
Customer Service Representative
4 weeks ago
State Farm Insurance Richardson, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
-
Customer Service Representative
3 weeks ago
GEICO Richardson, United StatesCustomer Service Representative - Dallas, TX · Salary: $20.50 per hour / $41,307.50 annually · When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. ...
-
Customer Service Representative
1 week ago
HomeTeam Pest Defense Richardson, United States** Customer Service Representative - Now Hiring** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO19444 Showing 1 location **Job Details** · **Description** · **At HomeTeam, we put people first.** · **We make sure HomeTeamers have the tools, support, ...
-
patient service representative
3 weeks ago
Craig Homecare Richardson, TX , USA, United StatesApple Homecare Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at ho ...
-
Patient Service Representative
4 weeks ago
US Radiology Specialists Richardson, United StatesGateway Diagnostic Imaging is seeking a customer service-oriented professional to join our team at our location in Richardson, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shifts Available: Monday ...
-
Member Service Representative
2 weeks ago
YMCA of Metropolitan Dallas Richardson, United States· We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. At the Y, strengthening community is our cause. I ...
-
Customer Service Representative
2 weeks ago
Remedy Corporation Dallas, United StatesThis is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...
-
Patient Service Representative
4 weeks ago
US Radiology Specialists Richardson, United StatesGateway Diagnostic Imaging is seeking a customer service-oriented professional to join our team at our location in Richardson, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shifts Available: Monday-Fr ...
-
Aqua-Tots Development Richardson, United StatesWe are looking for year-round Customer Service Representatives/Sales Representatives in Richardson This is a great company, with a supportive and fun culture · They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We off ...
-
Patient Service Representative
1 week ago
US Radiology Specialists Richardson, United StatesGateway Diagnostic Imaging is seeking a customer service-oriented professional to join our team at our location in Richardson, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Robust benefit offerings ...
-
Customer Service Representative
1 week ago
Signature Flight Support Fort Richardson, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...
-
Customer Service Representative
3 weeks ago
DebtBlue Richardson, United StatesDebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial futur ...
-
Customer Service Representative
1 week ago
Chewy Richardson, United StatesOur Opportunity · Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you · Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce re ...
-
Patient Services Representative
3 weeks ago
UnitedHealth Group Richardson, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...
Patient Services Representative - Richardson, United States - Optum
Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Patient Services Representative is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.
Location: WellMed at Richardson: 819 West Arapaho, Ste 14, Richardson, TX 75080
Schedule: Monday to Friday from 8:00am to 5:00pm
Primary Responsibilities:
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #Red
